Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Tape measure
- Water line installation kit
Step-by-Step Installation
- Choose Installation Location: Select a location with proper ventilation, away from heat sources and direct sunlight on a solid, level floor.
- Remove Packaging Materials: Remove all shipping materials, protective films, and transit bolts from the refrigerator.
- Level the Refrigerator: Adjust the leveling legs to ensure the refrigerator is perfectly level from front to back and side to side.
- Connect Water Supply: Connect water supply line to the water inlet valve for ice maker and water dispenser. Use only new hoses.
- Electrical Connection: Connect to a dedicated, properly grounded 120V, 60Hz, AC only outlet. Do not use an extension cord.
- Clearance Check: Ensure proper clearance (minimum 2 inches on sides, 4 inches on back, 4 inches on top) for ventilation.
- Initial Setup: Allow refrigerator to stand upright for 4 hours before plugging in. Set temperature controls and run initial ice maker cycle.
Specifications
| Model Series | RF28R7351SG |
| Type | French Door Refrigerator |
| Color | Stainless Steel / Black Stainless |
| Total Capacity | 28 cu. ft. |
| Fresh Food Capacity | 18.6 cu. ft. |
| Freezer Capacity | 9.4 cu. ft. |
| Control Type | Digital Touch Controls with LCD Display |
| Energy Rating | ENERGY STAR® Certified |
| Annual Energy Consumption | 685 kWh/year |
| Power Requirements | 115V, 60Hz, 15A |
| Dimensions (HxWxD) | 70.75" x 35.75" x 36.375" |
| Weight | 328 lbs |
| Ice Maker Type | Twin Cooling Plus™ |
Warranty Information
- Full Warranty: 1 year parts and labor
- Sealed System Warranty: 5 years on compressor and cooling system
- Digital Inverter Compressor: 10 years limited warranty
- Additional Coverage: Optional extended warranty available
For warranty service, contact Samsung Customer Service at 1-800-SAMSUNG or visit Samsung.com
Key Features
Digital Inverter Compressor
Samsung's advanced Digital Inverter Compressor automatically adjusts cooling speed to optimize energy efficiency and maintain consistent temperature with minimal noise and vibration.
Twin Cooling Plus™
Dual evaporators maintain optimal humidity levels in both the refrigerator and freezer compartments, keeping food fresher longer while preventing odor transfer.
FlexZone™ Drawer
Convertible temperature drawer that can be switched between refrigerator and freezer modes, perfect for storing meats, beverages, or frozen goods.
External Water & Ice Dispenser
Convenient external dispenser provides chilled water and ice without opening the doors, helping to maintain consistent internal temperatures.
Family Hub™ Technology
Built-in touchscreen allows you to manage groceries, stream entertainment, view interior cameras, and control smart home devices directly from your refrigerator.
Metal Cooling™
Advanced metal plate cooling technology provides faster and more even cooling throughout the refrigerator compartment.
Smart Features Explained
View Inside Camera
Check refrigerator contents remotely via smartphone app while shopping
Voice Control
Compatible with Bixby, Alexa, and Google Assistant for hands-free operation
Food Management
Track expiration dates and create shopping lists through the Family Hub
Smart Diagnosis
Automatically diagnose issues and provide troubleshooting solutions
Recipe Suggestions
Get recipe recommendations based on ingredients available in your refrigerator
Entertainment Hub
Stream music, watch TV, and display family calendars and photos
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Refrigerator not cooling | Power issue, temperature settings, blocked vents | Check power supply, adjust temperature settings, clear blocked air vents |
| Ice maker not working | Water supply issue, clogged filter, freezer temperature | Check water supply, replace water filter, ensure freezer is at 0°F |
| Water dispenser not working | Clogged filter, kinked water line, frozen water tank | Replace water filter, check water line, thaw water tank if frozen |
| Excessive frost in freezer | Door not sealing, frequent door openings, high humidity | Check door seals, minimize door openings, ensure proper installation |
| Unusual noises | Normal operation sounds, items vibrating, compressor issues | Identify normal vs abnormal sounds, secure items, contact service if persistent |
| Display panel not working | Power surge, control board issue, child lock activated | Reset power, check child lock settings, contact service center |
Error Codes
- 22E / 23E: Freezer temperature sensor error - Contact service center
- 31E / 32E: Refrigerator temperature sensor error - Contact service center
- 84E: Communication error between main and display PCB - Reset power
- 91E: Ice maker communication error - Reset ice maker
- 5C: Defrost system error - Contact service center
- 9C: Ice maker motor error - Reset ice maker or contact service
Manual Downloads
Current French Door Models
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RF27T5501SR
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RF22R7351SG
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