Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Tape measure
- Water line kit (for ice maker)
Step-by-Step Installation
- Choose Installation Location: Select a location with proper ventilation, away from heat sources and direct sunlight.
- Remove Packaging: Remove all shipping materials, tapes, and protective films from the refrigerator.
- Level the Refrigerator: Adjust the leveling legs to ensure the refrigerator is perfectly level from front to back and side to side.
- Connect Water Supply: Connect the water line to the ice maker and water dispenser using a certified water line kit.
- Electrical Connection: Plug into a dedicated 115V, 60Hz, 15-amp grounded outlet. Do not use an extension cord.
- Clearance Check: Ensure proper clearance (2 inches on sides, 1 inch on back, 4 inches on top) for ventilation.
- Initial Setup: Allow 24 hours for the refrigerator to reach optimal temperature before loading food.
Specifications
| Model Series | RF28R7351SR |
| Type | French Door Refrigerator |
| Color | Stainless Steel |
| Total Capacity | 28 cu. ft. |
| Fresh Food Capacity | 18.6 cu. ft. |
| Freezer Capacity | 9.4 cu. ft. |
| Control Type | Touch Screen Display |
| Energy Rating | ENERGY STAR® Certified |
| Annual Energy Use | 683 kWh/year |
| Power Requirements | 115V, 60Hz, 15A |
| Dimensions (HxWxD) | 70.75 x 35.75 x 34.5 inches |
| Weight | 332 lbs |
| Ice Maker | Twin Cooling Plus™ |
Warranty Information
- Full Warranty: 1 year parts and labor
- Sealed System Warranty: 5 years on compressor and parts
- Digital Inverter Compressor: 10 years limited warranty
For warranty service, contact Samsung Customer Service at 1-800-SAMSUNG or visit Samsung.com
Key Features
Digital Inverter Compressor
Samsung's advanced Digital Inverter Compressor automatically adjusts cooling speed to maintain optimal temperature with maximum energy efficiency and minimal noise.
Twin Cooling Plus™
Dual evaporators maintain ideal humidity levels in both the refrigerator and freezer, keeping food fresher longer while preventing odor transfer.
FlexZone™ Drawer
Convertible temperature drawer that can be used as a refrigerator, freezer, or beverage center with four different temperature settings.
Family Hub™
21.5-inch touch screen with built-in cameras, voice control, smart home integration, and entertainment features for complete kitchen management.
Beverage Center
External water and ice dispenser with AutoFill water pitcher technology that automatically fills your container to the desired level.
Metal Cooling
Advanced metal cooling plates help maintain consistent temperatures and quickly recover after door openings for optimal food preservation.
Smart Features Explained
View Inside
Built-in cameras let you check refrigerator contents remotely via smartphone app
Voice Control
Compatible with Bixby, Alexa, and Google Assistant for hands-free operation
SmartThings Integration
Connect with other smart home devices for complete kitchen automation
Food Management
Track food expiration dates and create shopping lists directly from the touch screen
Recipe Suggestions
Get recipe recommendations based on ingredients currently in your refrigerator
Entertainment
Stream music, watch cooking videos, and access family calendars on the Family Hub
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Refrigerator not cooling | Power issue, temperature settings, dirty condenser coils | Check power supply, adjust temperature settings, clean condenser coils |
| Ice maker not working | Water supply issue, clogged filter, frozen line | Check water connection, replace water filter, check for frozen lines |
| Water dispenser not working | Clogged filter, kinked water line, frozen reservoir | Replace water filter, check water line, reset refrigerator |
| Unusual noises | Normal operation sounds, items vibrating, ice maker cycle | Identify noise source, secure items in refrigerator, wait for ice cycle to complete |
| Excessive frost | Door not sealing, frequent door openings, high humidity | Check door seals, reduce door openings, ensure proper ventilation |
| Display not working | Power issue, control board problem, software glitch | Check power supply, reset refrigerator, contact service if persistent |
Error Codes
- 22E / 23E: Freezer temperature error - Check freezer temperature settings
- 32E / 33E: Refrigerator temperature error - Check refrigerator temperature settings
- 84E: Communication error - Reset refrigerator by unplugging for 10 minutes
- 91E: Ice maker error - Check ice maker assembly and water supply
- 95E: Defrost system error - Contact service center
- EIF: Ice full sensor error - Clear ice bin and reset
Manual Downloads
Current Model Manuals
RF28R7351SR
28 cu. ft. 4-Door Flex
RF23R6201SR
23 cu. ft. French Door
RF29A9671AP
29 cu. ft. Bespoke
RF26R7201SG
26 cu. ft. Family Hub
Popular Previous Models
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28 cu. ft. Food ShowCase
RF263TEAESR
26 cu. ft. 3-Door
RF4287HARS
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RF260BEAESR
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