Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Tape measure
- Water line kit (if connecting to water)
Step-by-Step Installation
- Choose Installation Location: Select a location with proper ventilation, away from heat sources and direct sunlight.
- Remove Packaging Materials: Remove all shipping materials, tapes, and protective films from the refrigerator.
- Level the Refrigerator: Adjust the leveling legs to ensure the refrigerator is perfectly level from front to back and side to side.
- Connect Water Supply: For ice maker and water dispenser models, connect to a cold water line using the provided kit.
- Electrical Connection: Connect to a properly grounded 120V, 60Hz, dedicated outlet. Do not use an extension cord.
- Clearance Check: Ensure proper clearance (at least 2 inches) on all sides for adequate ventilation.
- Initial Setup: Allow the refrigerator to stand upright for 2 hours before plugging in. Set desired temperatures.
Specifications
| Model Series | RF28R7351SG |
| Type | French Door Refrigerator |
| Color | Stainless Steel / Black Stainless |
| Total Capacity | 28 cu. ft. |
| Fresh Food Capacity | 18.6 cu. ft. |
| Freezer Capacity | 9.4 cu. ft. |
| Control Type | Digital Touch Controls with LCD Display |
| Energy Rating | ENERGY STAR® Certified |
| Annual Energy Consumption | 608 kWh/year |
| Power Requirements | 115V, 60Hz, 15A |
| Dimensions (HxWxD) | 70.8 x 36.4 x 35.8 inches |
| Weight | 328 lbs |
| Ice System | Twin Cooling Plus™ with FlexZone |
Warranty Information
- Full Warranty: 1 year parts and labor
- Sealed System Warranty: 5 years on compressor and parts
- Digital Inverter Compressor: 10 years limited warranty
- Additional Coverage: Optional extended warranty available
For warranty service, contact Samsung Customer Service at 1-800-SAMSUNG or visit Samsung.com
Key Features
Digital Inverter Compressor
Samsung's advanced Digital Inverter Compressor automatically adjusts cooling speed to optimal levels, saving energy while providing precise temperature control and quiet operation.
Twin Cooling Plus™
Dual evaporators maintain ideal humidity levels in both the refrigerator and freezer compartments, keeping food fresher longer while preventing odor transfer.
FlexZone Drawer
Convertible temperature drawer that can be set to refrigerator or freezer mode, providing flexible storage for different types of food and beverages.
External Water & Ice Dispenser
Convenient external dispenser provides filtered water and ice without opening the doors, helping to maintain consistent internal temperatures.
SmartThings Integration
Wi-Fi enabled for remote monitoring and control via smartphone app, allowing you to adjust temperatures, receive alerts, and diagnose issues remotely.
Food Showcase Doors
Innovative door-in-door design provides quick access to frequently used items while minimizing cold air loss and energy consumption.
Advanced Cooling Technology
Metal Cooling
Enhanced cooling panels provide faster and more even temperature distribution throughout the refrigerator
Power Cool
Rapidly cools newly added items to preserve freshness and prevent temperature fluctuations
Power Freeze
Quick freeze function that rapidly freezes items while maintaining food quality and texture
Holiday Mode
Energy-saving mode for extended absences that maintains basic functions while reducing power consumption
Energy Saver+
Optimizes energy usage by adjusting defrost cycles and compressor operation based on usage patterns
Filter Reset Indicator
Automatically tracks water filter usage and alerts when replacement is needed for optimal performance
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Refrigerator not cooling | Power issue, temperature settings, dirty condenser coils | Check power supply, verify temperature settings, clean condenser coils |
| Water dispenser not working | Water supply issue, clogged filter, frozen line | Check water supply, replace water filter, check for frozen lines |
| Ice maker not producing ice | Water supply, clogged filter, freezer temperature too warm | Ensure water connection, replace filter, check freezer temperature |
| Unusual noises | Normal operation sounds, items vibrating, ice dropping | Identify noise source, secure items, understand normal operation sounds |
| Excessive frost buildup | Door not sealing properly, frequent door openings | Check door seals, minimize door openings, ensure proper closure |
| Display panel not working | Power issue, control lock enabled | Check power supply, disable control lock feature |
Error Codes
- 22E / 23E: Freezer temperature sensor error - Contact service center
- 24E: Refrigerator temperature sensor error - Contact service center
- 25E: Defrost sensor error - Contact service center
- 26E: Ice room temperature sensor error - Contact service center
- 27E: Ambient temperature sensor error - Contact service center
- 30E: Communication error - Power cycle refrigerator
- 32E: Ice maker communication error - Reset ice maker
Manual Downloads
Current Model Manuals
RF28R7351SG
28 cu. ft. French Door Refrigerator
RF23R6201SR
23 cu. ft. Smart Refrigerator
RF26R7201SG
26 cu. ft. Family Hub Refrigerator
RF18R7201SG
18 cu. ft. Counter Depth Refrigerator
Popular Previous Models
RF28HMEDBSR
28 cu. ft. 4-Door Flex Refrigerator
RF261BEAESR
26 cu. ft. 3-Door Refrigerator
RF4287HARS
28 cu. ft. French Door Refrigerator
RF263TEAESG
26 cu. ft. Smart Convertible Refrigerator