Installation Guide
Tools Needed:
- Level
- Adjustable wrench
- Screwdrivers (flat and Phillips)
- Tape measure
- Water line kit (for ice maker models)
Step-by-Step Installation
- Choose Installation Location: Select a location with proper ventilation, away from heat sources, and on a solid, level floor.
- Remove Packaging Materials: Remove all shipping materials, tapes, and protective films from the refrigerator.
- Level the Refrigerator: Adjust the leveling legs to ensure the refrigerator is perfectly level from front to back and side to side.
- Connect Water Supply: For ice maker models, connect the water line to the water inlet valve using the provided kit.
- Electrical Connection: Connect to a dedicated 115V, 60Hz, 15-20 amp grounded outlet. Do not use an extension cord.
- Clearance Check: Ensure proper clearance (2 inches on sides, 1 inch on back, 4 inches on top) for ventilation.
- Initial Setup: Allow the refrigerator to stand upright for 4 hours before plugging in. Set temperature controls and run initial ice maker cycle.
Specifications
| Model Series | RF28R7201SR/AA |
| Type | French Door Refrigerator |
| Color | Stainless Steel / Black Stainless |
| Total Capacity | 28 cu. ft. |
| Fresh Food Capacity | 18.6 cu. ft. |
| Freezer Capacity | 9.4 cu. ft. |
| Control Type | Digital Touch Controls with LCD Display |
| Energy Rating | ENERGY STAR® Certified |
| Annual Energy Use | 686 kWh |
| Power Requirements | 115V, 60Hz, 15A |
| Dimensions (HxWxD) | 70.75 x 36.375 x 36.75 inches |
| Weight | 326 lbs |
| Ice Maker Type | Twin Cooling Plus™ with FlexZone |
Warranty Information
- Full Warranty: 1 year parts and labor
- Sealed System Warranty: 5 years on compressor and parts
- Digital Inverter Compressor: 10 years limited warranty
- Additional Coverage: Optional extended warranty available
For warranty service, contact Samsung Customer Service at 1-800-SAMSUNG or visit Samsung.com
Key Features
Digital Inverter Compressor
Samsung's advanced Digital Inverter Compressor automatically adjusts cooling speed to meet demand, saving energy and providing consistent temperature control with less noise.
Twin Cooling Plus™
Dual evaporators maintain optimal humidity levels in both the refrigerator and freezer compartments, keeping food fresher longer while preventing odor transfer.
FlexZone Drawer
Convertible temperature drawer that can be used as a refrigerator or freezer, providing flexible storage for different types of food and beverages.
External Water & Ice Dispenser
Convenient external dispenser provides filtered water and ice without opening the doors, helping to maintain consistent internal temperatures.
Family Hub™ Technology
Smart touchscreen display allows you to manage groceries, stream entertainment, view interior cameras, and control smart home devices.
Metal Cooling
Enhanced cooling technology that uses metal plates to quickly absorb and distribute cold air evenly throughout the refrigerator compartments.
Smart Features Explained
View Inside
Built-in cameras let you see refrigerator contents remotely via smartphone app
Voice Control
Compatible with Bixby, Alexa, and Google Assistant for hands-free operation
Food Management
Track expiration dates, create shopping lists, and find recipes based on ingredients
Smart Diagnosis
Automatically detects issues and provides troubleshooting guidance
Energy Monitoring
Track energy usage and receive tips for optimizing efficiency
Software Updates
Regular updates add new features and improve performance over time
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Refrigerator not cooling | Power issue, temperature settings, dirty condenser coils | Check power supply, verify temperature settings, clean condenser coils |
| Ice maker not working | Water supply issue, freezer temperature, clogged filter | Check water line, ensure freezer at 0°F, replace water filter |
| Water dispenser not working | Frozen water line, clogged filter, water pressure | Thaw water line, replace filter, check water pressure (40-120 psi) |
| Unusual noises | Normal operation sounds, items vibrating, compressor issues | Identify noise type, secure items in refrigerator, contact service if persistent |
| Excessive frost in freezer | Door not sealing, frequent door openings, defrost system issue | Check door seals, minimize door openings, run manual defrost |
| Display panel not working | Power surge, control board issue, child lock activated | Reset power, check child lock settings, contact service center |
Error Codes
- 22E / 23E: Freezer temperature sensor error - Check sensor connection
- 31E / 32E: Refrigerator temperature sensor error - Check sensor connection
- 84E: Communication error between main and display board - Reset power
- 91E: Ice maker communication error - Check ice maker connections
- 5C: Defrost system error - Check defrost heater and sensor
- E1 / E2: Door open error - Ensure doors are fully closed
Manual Downloads
Current Model Manuals
RF28R7201SR
28 cu. ft. French Door with Family Hub
RF23R6201SR
23 cu. ft. French Door Refrigerator
RS27T5561SR
27 cu. ft. Side-by-Side Refrigerator
RF22R7351SR
22 cu. ft. 4-Door Flex Refrigerator
Popular Previous Models
RF260BEAESR
26 cu. ft. French Door Refrigerator
RF4287HARS
28 cu. ft. French Door with Touch Screen
RSG257AARS
25 cu. ft. Side-by-Side Refrigerator
RF217ACPN
21 cu. ft. French Door Refrigerator