Samsung Refrigerator

Service Manual & Installation Guide

French Door Refrigerator

Installation Guide

Tools Needed:

  • Adjustable wrench
  • Level
  • Screwdrivers (flat and Phillips)
  • Pliers
  • Tape measure
  • Water line kit (if connecting to water supply)

Step-by-Step Installation

  1. Choose Installation Location: Select a location with proper ventilation, away from heat sources, and on a solid, level floor.
  2. Remove Packaging Materials: Remove all shipping materials, protective films, and transit bolts from the refrigerator.
  3. Level the Refrigerator: Adjust the leveling legs to ensure the refrigerator is perfectly level from front to back and side to side.
  4. Connect Water Supply (if applicable): Connect water line to ice maker and water dispenser using approved water line kit.
  5. Electrical Connection: Connect to a dedicated 115V, 60Hz, 15-20 amp grounded outlet. Do not use an extension cord.
  6. Clearance Check: Ensure proper clearance around the refrigerator for door opening and ventilation (minimum 2 inches on sides and back).
  7. Initial Setup: Allow refrigerator to stand upright for 4 hours before plugging in. Set temperature controls and run initial ice maker cycle.
Warning: All installations must be performed by a qualified technician to ensure proper operation and maintain warranty coverage.

Specifications

Model Series RF28R7351SR
Type French Door Refrigerator
Color Stainless Steel / Black Stainless
Total Capacity 28 cu. ft.
Fresh Food Capacity 18.6 cu. ft.
Freezer Capacity 9.4 cu. ft.
Control Type Digital Touch Controls with LCD Display
Energy Rating ENERGY STAR® Certified
Annual Energy Consumption 608 kWh/year
Power Requirements 115V, 60Hz, 15A
Dimensions (HxWxD) 70.75 x 35.75 x 34.5 inches
Weight 326 lbs
Ice Maker Type Twin Cooling Plus™ with FlexZone

Warranty Information

  • Full Warranty: 1 year parts and labor
  • Sealed System Warranty: 5 years on compressor and related parts
  • Digital Inverter Compressor: 10 years limited warranty
  • Additional Coverage: Optional extended warranty available

For warranty service, contact Samsung Customer Service at 1-800-SAMSUNG or visit Samsung.com

Key Features

Digital Inverter Compressor

Samsung's advanced Digital Inverter Compressor automatically adjusts cooling speed to meet demand, providing consistent temperature control while reducing energy consumption and noise.

Twin Cooling Plus™

Dual evaporators maintain optimal humidity levels in both the refrigerator and freezer compartments, keeping food fresher longer while preventing odor transfer.

FlexZone™ Drawer

Convertible temperature drawer that can be switched between refrigerator and freezer modes, providing flexible storage for different types of food and beverages.

External Water & Ice Dispenser

Convenient external dispenser provides chilled water and ice without opening the doors, helping to maintain consistent internal temperatures and save energy.

Family Hub™ Technology

Smart 21.5-inch touchscreen allows you to manage groceries, stream entertainment, view interior cameras, and control smart home devices directly from your refrigerator.

Metal Cooling

Advanced metal cooling plates help maintain consistent temperatures and quickly recover after door openings, ensuring optimal food preservation.

Advanced Cooling Technologies

Precise Temperature Control

Advanced sensors maintain consistent temperatures within ±0.5°C for optimal food preservation

Multi-Air Flow

Multiple vents distribute cool air evenly throughout all compartments

Holiday Mode

Energy-saving mode for extended absences while maintaining basic refrigeration

Power Cool

Rapid cooling function that quickly lowers temperatures when needed

Power Freeze

Fast-freeze function for quickly freezing fresh foods while preserving quality

Energy Saving Mode

Optimizes energy consumption while maintaining food safety standards

Troubleshooting

Problem Possible Cause Solution
Refrigerator not cooling Power issue, temperature settings, dirty condenser coils Check power supply, verify temperature settings, clean condenser coils
Ice maker not working Water supply issue, clogged filter, freezer temperature too warm Check water line, replace water filter, ensure freezer at 0°F
Water dispenser not working Clogged filter, frozen water line, water pressure issue Replace water filter, check for frozen lines, verify water pressure
Unusual noises Normal compressor sounds, items vibrating, ice maker operation Identify noise source, secure items, understand normal operation sounds
Excessive frost buildup Door not sealing properly, frequent door openings, high humidity Check door seals, minimize door openings, defrost if necessary
Display panel issues Power surge, control board failure, loose connections Reset refrigerator, check connections, contact service if persistent

Error Codes

  • 22E / 23E: Freezer temperature sensor error - Check sensor connections
  • 24E: Refrigerator temperature sensor error - Check sensor connections
  • 30E: Defrost sensor error - Check defrost system components
  • 32E: Ice room temperature sensor error - Check ice maker sensor
  • 84E: Communication error - Check main control board connections
  • 90E: Ice maker communication error - Check ice maker connections

Manual Downloads

Current Model Manuals

RF28R7351SR

28 cu. ft. Family Hub™ 4-Door

RF23R6201SR

23 cu. ft. 3-Door French Door

RF26R7201SG

26 cu. ft. Food ShowCase™

RF18R7201SG

18 cu. ft. Counter Depth

Popular Previous Models

RF28HMEDBSR

28 cu. ft. Chef Collection

RF263TEAESR

26 cu. ft. 3-Door Flex

RF4287HARS

28 cu. ft. 4-Door Flex

RF260BEAESR

26 cu. ft. Built-In

Note: For models not listed here, please visit the Samsung Support Website for complete documentation.