Installation Guide
Tools Needed:
- Level
- Adjustable wrench
- Screwdrivers (flat and Phillips)
- Tape measure
- Water line installation kit
Step-by-Step Installation
- Choose Installation Location: Select a location with adequate ventilation, away from heat sources and direct sunlight on a solid, level floor.
- Remove Packaging Materials: Remove all shipping materials, protective films, and transit bolts from the refrigerator.
- Level the Refrigerator: Adjust the leveling legs to ensure the refrigerator is perfectly level from front to back and side to side.
- Connect Water Supply: Connect the water line to the refrigerator's water inlet valve for ice maker and water dispenser functionality.
- Electrical Connection: Connect to a dedicated 115V, 60Hz, 15A grounded outlet. Do not use an extension cord.
- Clearance Requirements: Ensure proper clearance - 2 inches at back, 1 inch at top, and 1 inch on both sides for ventilation.
- Initial Setup: Allow the refrigerator to stand upright for 4 hours before plugging in. Set desired temperatures and run initial ice maker cycle.
Specifications
| Model Series | RF28R7351SR/AA |
| Type | French Door Refrigerator |
| Color | Stainless Steel / Black Stainless |
| Total Capacity | 28 cu. ft. |
| Fresh Food Capacity | 18.6 cu. ft. |
| Freezer Capacity | 9.4 cu. ft. |
| Control Type | Digital Touch Controls with LCD Display |
| Energy Rating | ENERGY STAR® Certified |
| Annual Energy Consumption | 608 kWh |
| Power Requirements | 115V, 60Hz, 15A |
| Dimensions (HxWxD) | 70.75 x 35.75 x 34.5 inches |
| Weight | 328 lbs |
| Ice System | Twin Cooling Plus™ with FlexZone |
Warranty Information
- Full Warranty: 1 year parts and labor
- Sealed System Warranty: 5 years on compressor and parts
- Digital Inverter Compressor: 10 years limited warranty
- Additional Coverage: Optional extended warranty available
For warranty service, contact Samsung Customer Service at 1-800-SAMSUNG or visit Samsung.com
Key Features
Digital Inverter Compressor
Samsung's advanced Digital Inverter Compressor automatically adjusts cooling speed to meet demand, providing consistent temperatures while using less energy and operating more quietly.
Twin Cooling Plus™
Dual evaporators maintain optimal humidity levels in both the refrigerator and freezer compartments, keeping food fresher longer while preventing odor transfer.
FlexZone™ Drawer
Convertible temperature drawer that can be used as an extra freezer, refrigerator, or customized temperature zone for specific foods like meat, fish, or beverages.
Family Hub™
21.5-inch touchscreen with Wi-Fi connectivity for managing groceries, streaming entertainment, viewing interior cameras, and controlling smart home devices.
Beverage Center
External water and ice dispenser with AutoFill water pitcher feature that automatically fills your container to the desired level without holding the button.
Metal Cooling
Advanced metal back panel provides faster and more even cooling throughout the refrigerator compartment, maintaining consistent temperatures.
Smart Features Explained
View Inside
Internal cameras let you see refrigerator contents remotely via smartphone app
Voice Control
Compatible with Bixby, Alexa, and Google Assistant for voice commands
Food Management
Track expiration dates, create shopping lists, and find recipes
Smart Diagnosis
Automatically diagnose issues and schedule service through the app
Family Board
Share photos, notes, and calendars with family members
Music & Entertainment
Stream music, watch TV, and access popular apps directly on the door
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Refrigerator not cooling | Power issue, dirty condenser coils, thermostat setting | Check power supply, clean condenser coils, verify temperature settings |
| Ice maker not working | Water supply issue, clogged filter, frozen line | Check water supply, replace water filter, check for frozen lines |
| Water dispenser not working | Clogged filter, frozen reservoir, water line issue | Replace water filter, check for frozen components, inspect water line |
| Unusual noises | Fan obstruction, compressor issue, ice maker cycle | Check for obstructions, listen for compressor sounds, ice maker is normal |
| Excessive frost buildup | Door seal issue, frequent door openings, humid environment | Check door seals, reduce door openings, defrost if needed |
| Display panel not working | Power surge, control board issue, loose connection | Reset power, check connections, may require control board replacement |
Error Codes
- 22E / 23E: Evaporator sensor issue - Check sensor connections
- 32E / 33E: Freezer temperature sensor error - Replace sensor if needed
- 84E: Communication error - Check main control board connections
- 91E: Ice maker communication error - Reset ice maker
- 5C: Condenser fan motor error - Check fan operation and connections
- 9C: Evaporator fan motor error - Inspect fan and motor assembly
Manual Downloads
Current Model Manuals
RF28R7351SR
28 cu. ft. French Door with Family Hub
RF23R6201SR
23 cu. ft. French Door Refrigerator
RS27T5561SR
27 cu. ft. Side-by-Side Refrigerator
RF22N9781SG
22 cu. ft. 4-Door Flex Refrigerator
Popular Previous Models
RF260BEAESR
26 cu. ft. French Door Refrigerator
RF4287HARS
28 cu. ft. French Door with Touch Screen
RSG307AARS
30 cu. ft. Side-by-Side Refrigerator
RF263TEAESG
26 cu. ft. 3-Door French Door