samsung refrigerator rf267aers repair manual

The Samsung RF267AERS is a 26.7 cubic foot French Door refrigerator with bottom freezer, featuring dual cooling systems, LED lighting, digital temperature controls, ice maker, water dispenser, and energy-efficient operation. Below are key sections for safety, features, installation, troubleshooting, repair procedures, and maintenance guidelines.

1. Features at a Glance 2. Installation Requirements 3. Safety Precautions 4. Technical Specifications 5. Control Panel Operation 6. Common Issues & Diagnostics 7. Component Replacement 8. Maintenance Procedures 9. Error Code Reference 10. Warranty Information 11. Troubleshooting Guide

Features at a Glance

Key components: French door design, bottom freezer drawer, dual evaporators, digital temperature display, ice maker, water filter, LED interior lighting.

FeatureDescription
Capacity26.7 cubic feet total storage
DoorsFrench door refrigerator with bottom freezer
Cooling SystemDual cooling technology
Ice MakerBuilt-in automatic ice maker
Water DispenserExternal water and ice dispenser
ControlsDigital temperature control panel
LightingLED interior lighting
ShelvesAdjustable tempered glass shelves
Energy RatingENERGY STAR certified
FinishStainless steel exterior

Installation Requirements

Proper installation ensures optimal performance and longevity.

  1. Location: Place on level floor with adequate ventilation space (2 inches sides, 4 inches back, 4 inches top).
  2. Electrical: 115V, 60Hz dedicated outlet with proper grounding.
  3. Water Connection: 1/4" copper water line with shut-off valve for ice maker/water dispenser.
  4. Clearance: Ensure doors open fully without obstruction.
  5. Leveling: Adjust front leveling legs for proper door closure.

WARNING! Refrigerator is heavy; use two people for movement. Ensure proper electrical and water connections to prevent damage.

Safety Precautions

Always follow safety procedures during repair and maintenance.

  1. Disconnect power before servicing any components.
  2. Wear appropriate personal protective equipment (gloves, safety glasses).
  3. Handle refrigerant components with care - certified technicians only.
  4. Use proper tools and replacement parts specified by Samsung.
  5. Test all functions after repair before returning to customer.

CAUTION! Risk of electrical shock. Always unplug unit before attempting any repairs.

Technical Specifications

Control Panel Operation

Digital control panel located on the refrigerator door front.

Display Functions: Temperature settings, filter status, ice maker control, power cool, power freeze, door alarm, child lock.

Temperature Settings: Refrigerator 34-46°F, Freezer -8 to 5°F. Power Cool: Rapid cooling for 3 hours. Power Freeze: Rapid freezing for 24 hours. Filter Reset: Hold for 3 seconds after filter replacement. Child Lock: Prevents accidental setting changes.

Common Issues & Diagnostics

Refrigerator not cooling properly, ice maker not working, water dispenser issues, unusual noises.

  1. Check power supply and circuit breaker
  2. Verify temperature settings
  3. Inspect door seals for proper closure
  4. Check water supply line and filter
  5. Listen for compressor and fan operation
  6. Monitor for error codes on display

Tip: Always start with simplest solutions before major component replacement.

Component Replacement

Common replaceable components: water filter, ice maker assembly, door seals, lights, temperature sensors.

  1. Water Filter: Turn filter 90° counterclockwise, pull out. Insert new filter, turn clockwise until stops.
  2. Ice Maker: Disconnect power, remove mounting screws, disconnect electrical and water lines, install replacement.
  3. Door Seals: Peel back from corners, remove from channel. Install new seals, ensuring proper alignment.
  4. LED Lights: Remove light cover, disconnect wiring, replace bulb or entire assembly.
  5. Temperature Sensors: Locate sensor, disconnect wiring, remove mounting, install replacement.

WARNING! Always disconnect power before replacing electrical components.

Maintenance Procedures

Regular maintenance ensures optimal performance and extends appliance life.

Monthly: Clean interior with mild detergent, check door seals, verify temperature settings. Quarterly: Replace water filter, clean condenser coils, check ice maker operation. Annually: Professional inspection of sealed system, verify compressor operation.

CAUTION! Do not use sharp objects to remove ice buildup. Use plastic tools only.

Error Code Reference

Error CodeDescriptionAction Required
22E / 23EFreezer sensor errorReplace freezer temperature sensor
24E / 25ERefrigerator sensor errorReplace refrigerator temperature sensor
26E / 27EEvaporator sensor errorReplace evaporator temperature sensor
30E / 31EIce room sensor errorReplace ice room temperature sensor
32E / 33EAmbient sensor errorReplace ambient temperature sensor
5C / 5DCommunication errorCheck main PCB connections
84EIce maker communication errorCheck ice maker wiring and connections

Warranty Information

Samsung limited warranty: 1 year parts and labor from date of purchase. 10 years on sealed system (compressor, condenser, evaporator). 5 years on digital inverter compressor.

Warranty registration required within 60 days of purchase. Keep original receipt for warranty claims. Service available through authorized Samsung service centers. For warranty service, contact 1-800-SAMSUNG or visit samsung.com/us/support.

Troubleshooting Guide

SymptomPossible CauseCorrective Action
Refrigerator not coolingPower issue, dirty coils, faulty compressorCheck power, clean condenser coils, test compressor
Ice maker not workingWater supply, filter clogged, mechanical issueCheck water line, replace filter, inspect ice maker assembly
Water dispenser slowClogged filter, low water pressureReplace water filter, check water pressure (20-120 psi)
Unusual noisesFan obstruction, compressor issuesCheck evaporator and condenser fans, inspect compressor mounts
Water leakageClogged drain, faulty water connectionsClear drain tube, check water line connections
Display not workingPower supply, main PCB failureCheck power cord, test main control board

Reset: Unplug for 5 minutes to reset control system.

Service: 1-800-SAMSUNG; samsung.com/us/support

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