Samsung Refrigerator

Owners Manual & Installation Guide

French Door 4-Door Flex

Installation Guide

Tools Needed:

  • Adjustable wrench
  • Level
  • Screwdrivers (flat and Phillips)
  • Tape measure
  • Water line kit (for ice maker)

Step-by-Step Installation

  1. Choose Installation Location: Select a location with adequate ventilation, away from heat sources and direct sunlight.
  2. Remove Packaging Materials: Remove all shipping materials, tapes, and protective films from the refrigerator.
  3. Level the Refrigerator: Adjust the leveling legs to ensure the refrigerator is perfectly level from front to back and side to side.
  4. Connect Water Supply: Connect the water line to the ice maker and water dispenser using a certified water line kit.
  5. Electrical Connection: Plug into a dedicated 115V, 60Hz, 15-20 amp grounded electrical outlet. Do not use an extension cord.
  6. Clearance Check: Ensure proper clearance - 2 inches at back, 1 inch at top, and 1 inch on both sides for ventilation.
  7. Initial Setup: Allow refrigerator to stand upright for 4 hours before plugging in. Set temperature controls and run initial ice maker cycle.
Warning: Professional installation recommended for water line connections to prevent leaks and ensure proper operation.

Specifications

Model Series RF28T5001SR
Type French Door Refrigerator
Color Stainless Steel
Total Capacity 28 cu. ft.
Fresh Food Capacity 18.6 cu. ft.
Freezer Capacity 9.4 cu. ft.
Ice Maker Twin Cooling Plus™
Energy Rating ENERGY STAR® Certified
Annual Energy Use 608 kWh
Power Requirements 115V, 60Hz, 15A
Dimensions (HxWxD) 70.75 x 36.375 x 34.625 inches
Weight 328 lbs
Door Swing Reversible Doors

Warranty Information

  • Full Warranty: 1 year parts and labor
  • Sealed System Warranty: 5 years on compressor and related parts
  • Digital Inverter Compressor: 10 years limited warranty
  • Additional Coverage: Optional extended warranty available

For warranty service, contact Samsung Customer Service at 1-800-SAMSUNG or visit Samsung.com

Key Features

Digital Inverter Compressor

Samsung's Digital Inverter Compressor automatically adjusts cooling speed to maintain optimal temperature with minimal energy consumption and noise.

Twin Cooling Plus™

Dual evaporators maintain ideal humidity levels in both the refrigerator and freezer compartments, keeping food fresher longer.

FlexZone™ Drawer

Convertible temperature drawer that can be used as a refrigerator, freezer, or beverage center with four different temperature settings.

External Water & Ice Dispenser

Convenient external dispenser provides chilled water and ice without opening the doors, helping to maintain consistent internal temperatures.

SmartThings Integration

Wi-Fi enabled for remote monitoring and control via smartphone app, allowing temperature adjustments and receiving filter replacement alerts.

Metal Cooling

Advanced cooling technology that uses metal plates to quickly absorb and evenly distribute cold air throughout the refrigerator compartment.

Temperature Zones Explained

Fresh Food Zone

Main compartment maintained at 37°F (3°C) for optimal food preservation

Freezer Zone

Dedicated freezer compartment maintained at 0°F (-18°C) for frozen storage

FlexZone™ Temperatures

Convertible drawer with settings from 30°F to 41°F (-1°C to 5°C)

Crisper Drawers

Humidity-controlled compartments for fruits and vegetables

Door Storage

Adjustable gallon door bins and dedicated compartments for condiments

Beverage Center

Specialized storage for drinks at optimal serving temperatures

Troubleshooting

Problem Possible Cause Solution
Refrigerator not cooling Power issue, temperature settings incorrect Check power supply, verify temperature settings are correct
Ice maker not working Water supply issue, ice maker turned off Check water line connection, ensure ice maker is activated
Water dispenser not working Water filter clogged, water line issue Replace water filter, check water line connections
Excessive frost in freezer Door not sealing properly, frequent door openings Check door seals, minimize door openings, ensure proper closure
Unusual noises Normal compressor sounds, items vibrating Allow normal operation sounds to subside, secure items inside
Water leaking Clogged defrost drain, water line connection Clear defrost drain, check water line connections

Error Codes

  • 22E / 23E: Freezer sensor error - Contact service center
  • 24E: Fridge sensor error - Contact service center
  • 25E: Defrost sensor error - Contact service center
  • 30E / 31E: Ice room sensor error - Contact service center
  • 32E: Ice room heater error - Contact service center
  • 84E: Communication error - Power cycle refrigerator

Manual Downloads

Current Model Manuals

RF28T5001SR

28 cu. ft. 4-Door Flex

RF23A9771SR

23 cu. ft. Family Hub

RF26T5501SR

26 cu. ft. 3-Door

RF18A5101SR

18 cu. ft. Counter Depth

Popular Previous Models

RF28HMEDBSR

28 cu. ft. Chef Collection

RF263TEAESR

26 cu. ft. 3-Door Flex

RF4287HARS

42 cu. ft. French Door

RF260BEAESR

26 cu. ft. Stainless Steel

Note: For models not listed here, please visit the Samsung Support Website for complete documentation.