Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Tape measure
- Water line kit (for ice maker)
Step-by-Step Installation
- Choose Installation Location: Select a location with proper ventilation, away from heat sources and direct sunlight.
- Remove Packaging: Remove all shipping materials, tape, and protective films from the refrigerator.
- Level the Refrigerator: Adjust the leveling legs to ensure the refrigerator is perfectly level from front to back and side to side.
- Connect Water Supply: Connect the water line to the ice maker and water dispenser using a certified water line kit.
- Electrical Connection: Plug into a dedicated 115V, 60Hz, 15-20 amp grounded outlet. Do not use an extension cord.
- Clearance Check: Ensure proper clearance - 2 inches at back, 1 inch at top, and 1 inch on both sides for ventilation.
- Initial Setup: Allow 24 hours for the refrigerator to reach optimal temperature before loading food.
Specifications
| Model Series | RF28R7351SR |
| Type | French Door Refrigerator |
| Color | Stainless Steel |
| Total Capacity | 28 cu. ft. |
| Fresh Food Capacity | 18.6 cu. ft. |
| Freezer Capacity | 9.4 cu. ft. |
| Control Type | Digital Touch Controls with LCD Display |
| Energy Rating | ENERGY STAR® Certified |
| Annual Energy Use | 683 kWh/year |
| Power Requirements | 115V, 60Hz, 15A |
| Dimensions (HxWxD) | 70.75 x 35.75 x 36.25 inches |
| Weight | 328 lbs |
| Ice System | Twin Cooling Plus with FlexZone |
Warranty Information
- Full Warranty: 1 year parts and labor
- Sealed System Warranty: 5 years on compressor and cooling system
- Digital Inverter Compressor: 10 years limited warranty
- Additional Coverage: Optional extended warranty available
For warranty service, contact Samsung Customer Service at 1-800-SAMSUNG or visit Samsung.com
Key Features
Digital Inverter Compressor
Samsung's advanced Digital Inverter Compressor automatically adjusts cooling speed to maintain optimal temperature with maximum energy efficiency and quiet operation.
Twin Cooling Plus™
Dual evaporators maintain ideal humidity levels in both the refrigerator and freezer compartments, keeping food fresher longer while preventing odor transfer.
FlexZone™ Drawer
Convertible temperature drawer that can be switched between refrigerator and freezer modes, perfect for storing meats, beverages, or frozen goods.
Family Hub™
21.5" touchscreen with Wi-Fi connectivity for managing groceries, streaming entertainment, viewing interior cameras, and controlling smart home devices.
Beverage Center
External water and ice dispenser with AutoFill water pitcher technology that automatically fills your container to the desired level.
Metal Cooling
Advanced cooling technology that uses metal plates to quickly absorb and evenly distribute cold air throughout the refrigerator compartment.
Temperature Zones Explained
Fresh Food Zone
Main compartment maintained at 37°F (3°C) for optimal food preservation
Freezer Zone
Maintained at 0°F (-18°C) for long-term frozen food storage
FlexZone Drawer
Adjustable from 30°F to 23°F (-1°C to -5°C) for versatile storage options
Crisper Drawers
Humidity-controlled compartments for fruits and vegetables
Door Storage
Adjustable gallon-size bins for beverages and condiments
Meat Locker
Dedicated drawer with lower temperature for meat preservation
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Refrigerator not cooling | Power issue, temperature setting too high | Check power supply, adjust temperature settings, ensure proper ventilation |
| Ice maker not working | Water supply issue, ice maker turned off | Check water line connection, ensure ice maker is activated |
| Water dispenser not working | Clogged filter, water line issue | Replace water filter, check water line connections |
| Excessive frost buildup | Door not sealing properly, frequent door openings | Check door seals, minimize door openings, ensure proper closure |
| Unusual noises | Normal compressor sounds, items vibrating | Allow normal operation sounds to complete, secure items inside |
| Display not working | Power issue, control lock activated | Check power connection, disable control lock feature |
Error Codes
- 22E / 23E: Freezer temperature sensor error - Contact service
- 32E / 33E: Refrigerator temperature sensor error - Contact service
- 84E: Communication error between main PCB and display - Power cycle
- 91E: Ice maker communication error - Reset ice maker
- 95E: Defrost sensor error - Contact service
- CE: Communication error - Power cycle refrigerator
Manual Downloads
Current Model Manuals
RF28R7351SR
28 cu. ft. 4-Door Flex
RF23R6201SR
23 cu. ft. French Door
RF26R7201SG
26 cu. ft. Family Hub
RF22R7201SR
22 cu. ft. Smart Refrigerator
Popular Previous Models
RF28HFEDBSR
28 cu. ft. Food ShowCase
RF263TEAESG
26 cu. ft. 3-Door
RF4287HARS
28 cu. ft. Chef Collection
RF260BEAESR
26 cu. ft. 4-Door Flex