Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Tape measure
- Water line kit (for ice maker models)
Step-by-Step Installation
- Choose Installation Location: Select a location with proper ventilation, away from heat sources and direct sunlight on a solid, level floor.
- Remove Packaging Materials: Remove all shipping materials, tapes, and protective films from the refrigerator.
- Adjust Leveling: Adjust the front leveling legs to ensure the refrigerator is level from front to back and side to side.
- Connect Water Supply: For ice maker models, connect the water supply line to the refrigerator's water inlet valve.
- Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only outlet. Do not use an extension cord.
- Clearance Check: Ensure proper clearance around the refrigerator for door opening and ventilation (minimum 2 inches on sides and back).
- Initial Setup: Allow the refrigerator to stand upright for 2 hours before plugging in. Set temperature controls and run initial ice maker cycle.
Specifications
| Model Series | RF28R7201SR/AA |
| Type | French Door Refrigerator |
| Color | Stainless Steel / Black Stainless |
| Total Capacity | 28 cu. ft. |
| Fresh Food Capacity | 18.6 cu. ft. |
| Freezer Capacity | 9.4 cu. ft. |
| Control Type | Digital Touch Controls with LCD Display |
| Energy Rating | ENERGY STAR® Certified |
| Annual Energy Consumption | 686 kWh/year |
| Power Requirements | 115V, 60Hz, 15A |
| Dimensions (HxWxD) | 70.75 x 36.375 x 34.875 inches |
| Weight | 317 lbs |
| Ice Maker | Twin Cooling Plus™ with FlexZone |
Warranty Information
- Full Warranty: 1 year parts and labor
- Sealed System Warranty: 5 years on compressor and cooling system
- Digital Inverter Compressor: 10 years limited warranty
- Additional Coverage: Optional extended warranty available
For warranty service, contact Samsung Customer Service at 1-800-SAMSUNG or visit Samsung.com
Key Features
Digital Inverter Compressor
Samsung's advanced Digital Inverter Compressor automatically adjusts cooling speed to optimize energy efficiency and reduce noise while providing consistent temperature control.
Twin Cooling Plus™
Dual evaporators maintain optimal humidity levels in both the refrigerator and freezer compartments, keeping food fresher longer while preventing odor transfer.
FlexZone™ Drawer
Convertible temperature drawer that can be switched between refrigerator and freezer modes, perfect for storing meats, beverages, or frozen goods.
External Water & Ice Dispenser
Convenient external dispenser provides filtered water and ice without opening the doors, helping to maintain consistent internal temperatures.
Family Hub™ Technology
Built-in touchscreen allows you to manage groceries, stream entertainment, view interior cameras, and control smart home devices directly from your refrigerator.
Metal Cooling
Advanced metal cooling plates help maintain consistent temperatures and quickly recover after door openings, ensuring optimal food preservation.
Smart Features Explained
View Inside Camera
Check refrigerator contents remotely via smartphone app to see what you need while shopping
Voice Control
Compatible with Bixby, Alexa, and Google Assistant for hands-free operation
Food Management
Track expiration dates, create shopping lists, and find recipes based on available ingredients
Smart Diagnosis
Automatically diagnose issues and provide troubleshooting steps or schedule service
Family Board
Share messages, photos, and calendars with family members on the touchscreen display
Entertainment Hub
Stream music, watch TV, and access popular apps directly from the refrigerator screen
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Refrigerator not cooling | Power issue, temperature settings, dirty condenser coils | Check power supply, adjust temperature settings, clean condenser coils |
| Ice maker not working | Water supply issue, clogged filter, freezer too warm | Check water line, replace water filter, ensure freezer temperature is 0°F |
| Water dispenser not working | Clogged filter, frozen water line, water pressure issue | Replace water filter, check for frozen lines, verify water pressure |
| Unusual noises | Normal operation sounds, items vibrating, compressor issues | Identify noise type, secure items in refrigerator, contact service if persistent |
| Excessive frost buildup | Door not sealing properly, frequent door openings, defrost system issue | Check door seals, reduce door openings, contact service for defrost system |
| Display not working | Power issue, control board problem, display failure | Check power supply, reset refrigerator, contact service for display issues |
Error Codes
- 22E / 23E: Freezer temperature sensor error - Contact service center
- 31E / 32E: Refrigerator temperature sensor error - Contact service center
- 84E: Communication error between main and display board - Reset power
- 91E: Ice maker communication error - Check ice maker connections
- 5C: Defrost heater error - Contact service center
- 9C: Ice maker motor error - Reset ice maker or contact service
Manual Downloads
Current Model Manuals
RF28R7201SR
28 cu. ft. French Door with Family Hub
RF23R6201SR
23 cu. ft. French Door Refrigerator
RS27T5561SR
27 cu. ft. Side-by-Side Refrigerator
RF22R7351SG
22 cu. ft. 4-Door Flex Refrigerator
Popular Previous Models
RF260BEAESR
26 cu. ft. French Door Refrigerator
RF4287HARS
28 cu. ft. French Door with Touch Screen
RSG307AARS
30 cu. ft. Side-by-Side Refrigerator
RF263TEAESG
26 cu. ft. 3-Door French Door