Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Tape measure
- Water line kit (if connecting to water supply)
Step-by-Step Installation
- Choose Installation Location: Select a location with proper ventilation, away from heat sources, and on a solid, level floor.
- Remove Packaging: Remove all external and internal packaging materials, including tape and protective films.
- Level the Refrigerator: Adjust the leveling legs to ensure the refrigerator is perfectly level from front to back and side to side.
- Connect Water Supply: Connect the water line to the refrigerator's water inlet valve for ice maker and water dispenser functionality.
- Electrical Connection: Connect to a dedicated 115V, 60Hz, AC only outlet. Do not use an extension cord.
- Clearance Check: Ensure proper clearance - at least 2 inches on sides and back, 4 inches on top for ventilation.
- Initial Setup: Allow the refrigerator to stand upright for 4 hours before plugging in. Set desired temperature controls.
Specifications
| Model Series | RF28R7351SG |
| Type | French Door Refrigerator |
| Color | Stainless Steel |
| Total Capacity | 28 cu. ft. |
| Fresh Food Capacity | 18.6 cu. ft. |
| Freezer Capacity | 9.4 cu. ft. |
| Control Type | Digital Touch Controls with LCD Display |
| Energy Rating | ENERGY STAR® Certified |
| Annual Energy Consumption | 683 kWh |
| Power Requirements | 115V, 60Hz, 15A |
| Dimensions (HxWxD) | 70.75 x 35.75 x 36.25 inches |
| Weight | 328 lbs |
| Ice System | Twin Cooling Plus with FlexZone |
Warranty Information
- Full Warranty: 1 year parts and labor
- Sealed System Warranty: 5 years on compressor and parts
- Digital Inverter Compressor: 10 years
- Additional Coverage: Optional extended warranty available
For warranty service, contact Samsung Customer Service at 1-800-SAMSUNG or visit Samsung.com
Key Features
Digital Inverter Compressor
Samsung's advanced Digital Inverter Compressor automatically adjusts cooling speed to meet demand, saving energy and providing consistent temperature control with minimal noise.
Twin Cooling Plus
Dual evaporators maintain optimal humidity levels in both the refrigerator and freezer compartments, keeping food fresher longer while preventing odor transfer.
FlexZone Drawer
Convertible temperature drawer that can be switched between refrigerator and freezer modes, perfect for storing meats, beverages, or frozen goods.
Metal Cooling
Advanced metal cooling technology provides faster and more even cooling throughout the refrigerator, maintaining ideal temperatures for food preservation.
Family Hub
Smart 21.5" touchscreen allows you to manage groceries, stream entertainment, view interior cameras, and control smart home devices directly from your refrigerator.
AutoFill Water Pitcher
Built-in sensor automatically fills your water pitcher to the desired level with the touch of a button, eliminating spills and overflows.
Temperature Zones Explained
Fresh Food Zone
Maintains 37°F for optimal preservation of fruits, vegetables, and dairy products
Freezer Zone
Maintains 0°F for long-term storage of frozen foods and ice cream
FlexZone Drawer
Adjustable from 30°F to 23°F for meats, fish, or quick-freezing items
Beverage Center
Dedicated compartment at 34°F for optimal drink cooling and accessibility
Crisper Drawers
Humidity-controlled compartments for extended freshness of produce
Door Storage
Adjustable gallon-sized bins for condiments, juices, and frequently used items
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Refrigerator not cooling | Power issue, temperature setting incorrect, dirty condenser coils | Check power supply, adjust temperature settings, clean condenser coils |
| Ice maker not working | Water supply issue, ice maker turned off, clogged filter | Check water line connection, ensure ice maker is on, replace water filter |
| Water dispenser not working | Clogged filter, frozen water line, water pressure issue | Replace water filter, check for frozen lines, verify water pressure |
| Unusual noises | Uneven leveling, items vibrating, compressor operation | Level the refrigerator, secure items inside, normal compressor sounds |
| Excessive frost buildup | Door not sealing properly, frequent door openings | Check door seals, minimize door openings, ensure proper closure |
| Display panel not working | Power surge, control board issue, child lock activated | Reset power, check child lock settings, contact service if persistent |
Error Codes
- 22E / 23E: Freezer temperature sensor error - Contact service center
- 24E / 25E: Refrigerator temperature sensor error - Contact service center
- 30E / 31E: Defrost sensor error - Contact service center
- 32E: Ice room temperature sensor error - Contact service center
- 84E: Communication error - Reset power, contact service if persistent
- 90E: Ice maker communication error - Reset ice maker, contact service
Manual Downloads
Current Model Manuals
RF28R7351SG
28 cu. ft. 4-Door Flex
RF23R6201SR
23 cu. ft. French Door
RF26R7201SG
26 cu. ft. Family Hub
RF18R7201SG
18 cu. ft. Counter Depth
Popular Previous Models
RF28HMEDBSR
28 cu. ft. Chef Collection
RF263TEAESG
26 cu. ft. Triple Cooling
RF4287HARS
28 cu. ft. 4-Door Flex
RF260BEAESR
26 cu. ft. French Door