samsung refrigerator manual rf31cg7400sr

The Samsung RF31CG7400SR is a 31 cubic foot counter-depth 4-door French Door refrigerator with Family Hub, dual ice maker, external water and ice dispenser, fingerprint resistant finish, and advanced cooling technologies. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Water Line 7. Using Family Hub 8. Accessibility Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: 4-door French door design, Family Hub touchscreen, dual ice maker, external dispenser, fingerprint resistant stainless steel finish.

Feature	Description
Family Hub	21.5" touchscreen with apps, cameras, and smart features
Dual Ice Maker	Produces cubed and crushed ice simultaneously
External Dispenser	Water, ice, and crushed ice through door
Counter-Depth	Built-in look that aligns with countertops
Twin Cooling Plus	Separate cooling systems for fridge and freezer
FlexZone Drawer	Convertible temperature drawer (-23°F to 41°F)
Metal Cooling	Enhanced cooling performance
SmartThings Integration	WiFi connectivity and smart home control
Fingerprint Resistant	Stainless steel that resists fingerprints
Food Showcase	Interior LED lighting with camera system

Installation

Unpack and inspect contents. Ensure proper clearance and level surface.

Remove packaging: Remove all tape, foam, and protective coverings.
Position refrigerator: Allow 2" clearance at back, 1" at top and sides.
Level the unit: Adjust front leveling legs for stability.
Connect water line: Use 1/4" copper tubing or FDA-approved tubing.
Plug into dedicated 115V AC outlet.

WARNING! Refrigerator is heavy; use two people for movement. Ensure proper ventilation clearance.

First-Time Setup

Power on refrigerator; allow 24 hours for temperature stabilization.

Initial cooling: Set temperatures (recommended: fridge 37°F, freezer 0°F).
Connect to WiFi: Use Family Hub to connect to home network.
Set up Family Hub: Create Samsung account, download apps.
Calibrate ice maker: Run initial ice production cycle.
Configure FlexZone: Set temperature for desired use.

CAUTION! Do not load food until temperatures stabilize. Keep doors closed during initial cooling.

Specifications

Capacity: 31 cubic feet total (20.2 cu ft fridge, 10.8 cu ft freezer)
Dimensions: 35-7/8" W x 69-7/8" H x 33-3/4" D
Door Style: 4-door French door with bottom freezer
Ice System: Dual ice maker (cubed and crushed)
Water Filter: DA29-00020B (change every 6 months)
Energy Star: Yes, certified energy efficient
Finish: Fingerprint resistant stainless steel (RF31CG7400SR)
Power Source: 115V AC, 60Hz, 7.5A
Annual Energy: 792 kWh

Controls and Settings

Access controls via Family Hub touchscreen or external control panel.

External Panel: Water/ice dispenser controls, lock button, filter reset.

Family Hub: Temperature settings, ice maker control, mode selection, smart features.

Temperature Settings: Fridge (33°F to 45°F), Freezer (-8°F to 5°F), FlexZone (-23°F to 41°F). Ice Maker: Cubed/Crushed selection, ice production on/off. Modes: Energy Saver, Vacation, Sabbath. Smart Features: Camera view, grocery list, music, calendar, smart home control.

Connecting Water Line

Required for ice maker and water dispenser functionality.

Turn off main water supply.
Connect 1/4" water line to cold water supply.
Route line to refrigerator connection point.
Connect to refrigerator water valve.
Flush system: Dispense 2-3 gallons to clear air and particles.

Tip: Use FDA-approved materials only. Ensure no kinks in water line.

Using Family Hub

21.5" touchscreen with multiple smart features.

View Inside: Use interior cameras to see contents without opening doors.
Groceries: Create and manage shopping lists.
Entertainment: Stream music, watch TV, view photos.
Calendar: Family schedule management.
Smart Home: Control compatible smart devices.
Settings: Adjust refrigerator settings and preferences.
Voice Control: Compatible with Bixby and other voice assistants.

WARNING! Keep liquids away from touchscreen. Use only approved cleaning methods.

Accessibility Features

Voice control through Bixby integration. Door alarm for open door notification. Child lock for dispenser and touchscreen controls.

Care & Cleaning

Unplug before cleaning interior. Use mild detergent and warm water for interior surfaces.

Exterior: Use stainless steel cleaner for fingerprint resistant finish.

Interior: Clean shelves and bins regularly. Defrost freezer as needed.

Water System: Replace filter every 6 months or 300 gallons.

CAUTION! Do not use abrasive cleaners. Never use steam cleaners.

Regulatory Information

UL listed and Energy Star certified. FCC Part 15 compliance for digital device. California Prop 65 warning. For support, visit www.samsung.com or contact 1-800-SAMSUNG. Model RF31CG7400SR manufactured by Samsung Electronics America, Inc.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Not cooling properly	Temperature settings/air flow	Check temperature settings; ensure proper clearance; clean condenser coils.
No ice production	Water supply/filter	Check water connection; replace water filter; ensure ice maker is on.
Water dispenser not working	Filter/line issues	Replace water filter; check for kinked line; reset filter indicator.
Family Hub not responding	Power/software	Restart refrigerator; check WiFi connection; update software.
Unusual noises	Installation/ice maker	Ensure unit is level; check for ice maker cycle noises; inspect fan.

Reset: Hold Power Freeze and Power Cool for 10 seconds.

Service: 1-800-SAMSUNG; www.samsung.com