Reset Methods
Basic Reset Procedures:
- Power cycle reset
- Factory reset
- Control panel reset
- Ice maker reset
- Temperature reset
Step-by-Step Reset Procedures
- Power Cycle Reset: Unplug the refrigerator from the power outlet for 5-10 minutes, then plug it back in to reset the control board.
- Control Panel Reset: Press and hold the "Power Freeze" and "Power Cool" buttons simultaneously for 8-10 seconds until the display resets.
- Factory Reset: Press and hold the "Refrigerator" and "Freezer" temperature buttons for 8 seconds to restore factory settings.
- Ice Maker Reset: Locate the reset button on the ice maker (usually a small red button) and press it for 3 seconds.
- Temperature Reset: Press the "Energy Save" button for 3 seconds to reset temperature settings to default.
- Hard Reset: Unplug the unit, wait 30 minutes, then hold the power button for 15 seconds while unplugged before reconnecting.
- Test Operation: After reset, monitor the refrigerator for 24 hours to ensure proper cooling and operation.
Common Issues
| Model Series | RF28R7201SR/AA |
| Type | French Door Refrigerator |
| Color | Stainless Steel / Black Stainless |
| Capacity | 28 cu. ft. |
| Noise Level | 39 dB |
| Control Type | Digital Touch Display |
| Energy Rating | ENERGY STAR Certified |
| Power Requirements | 115V, 60Hz, 15A |
| Dimensions (HxWxD) | 70 x 36 x 35 inches |
| Weight | 320 lbs |
Warranty Information
- Full Warranty: 1 year parts and labor
- Sealed System Warranty: 5 years on compressor and cooling system
- Additional Coverage: Optional extended warranty available
For warranty service, contact Samsung Customer Service at 1-800-SAMSUNG or visit Samsung.com
Error Codes
Error Code 22E
Evaporator thermistor error - indicates temperature sensor failure in the evaporator section requiring sensor replacement.
Error Code 33E
Freezer thermistor error - freezer temperature sensor malfunction. Reset may temporarily clear, but sensor replacement is typically needed.
Error Code 84E
Communication error between main PCB and display PCB. Requires power cycle reset or control board replacement.
Error Code 5E
Water supply error - indicates issues with water line connection or water filter. Check water supply and filter installation.
Error Code 91E
Ice maker communication error. Reset ice maker and check connections. May require ice maker assembly replacement.
Error Code 1E
Main control board error. Complete power cycle reset required. If persistent, control board replacement may be necessary.
Reset Procedures by Error Code
22E/33E Reset
Power cycle for 30 minutes. If error returns, thermistor replacement required.
84E Reset
Unplug for 1 hour, then perform control panel reset sequence.
5E Reset
Check water line connections, replace water filter, reset water system.
91E Reset
Ice maker reset button press, power cycle, check ice maker connections.
1E Reset
Extended power cycle (2+ hours), control board hard reset procedure.
General Reset
For unlisted errors, use factory reset procedure and power cycle.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Refrigerator not cooling | Power issue, control board error, compressor failure | Check power supply, reset control board, verify compressor operation |
| Display showing error codes | Sensor failure, communication error, system malfunction | Note error code, perform appropriate reset, contact service if persistent |
| Ice maker not working | Water supply issue, reset required, mechanical failure | Check water line, reset ice maker, inspect ice maker mechanism |
| Water dispenser not working | Clogged filter, water line issue, dispenser motor failure | Replace water filter, check water pressure, reset dispenser system |
| Unusual noises | Fan obstruction, compressor issues, ice maker operation | Check for obstructions, reset system, identify noise source |
| Temperature fluctuations | Door seal issues, overloading, sensor calibration | Check door seals, reduce load, recalibrate temperature sensors |
Advanced Reset Procedures
- Main Control Board Reset: Unplug for 30 minutes, hold power button 15 seconds, reconnect
- Temperature Calibration Reset: Access hidden service menu (varies by model) to recalibrate sensors
- Ice System Reset: Complete ice system purge and reset through control panel menu
- Water System Reset: Reset water flow calibration and filter monitoring system
- Display Reset: Reset touch display calibration and backlight settings
- Factory Default Reset: Complete restoration of all factory settings and calibrations
Manual Downloads
Current Model Manuals
RF28R7201SR
28 cu.ft. 4-Door Flex
RF23R6201SR
23 cu.ft. French Door
RF26R7201SR
26 cu.ft. Family Hub
RF22R7201SR
22 cu.ft. Counter Depth
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