Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Tape measure
- Water line kit (if connecting to water supply)
Step-by-Step Installation
- Choose Installation Location: Select a location with proper ventilation, away from heat sources and direct sunlight on a solid, level floor.
- Remove Packaging Materials: Remove all shipping materials, tapes, and protective films from the refrigerator.
- Adjust Leveling: Adjust the leveling legs to ensure the refrigerator is level from front to back and side to side for proper door operation.
- Connect Water Supply: Connect water supply line to the water inlet valve for ice maker and water dispenser (if applicable).
- Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only outlet. Do not use an extension cord.
- Clearance Check: Ensure proper clearance around the refrigerator for door opening and ventilation (minimum 2 inches on sides and back).
- Initial Setup: Allow the refrigerator to stand upright for 2-4 hours before plugging in. Set temperature controls and run initial ice maker cycle.
Specifications
| Model Series | RF28R7351SG |
| Type | French Door Refrigerator |
| Color | Stainless Steel / Black Stainless |
| Total Capacity | 28 cu. ft. |
| Fresh Food Capacity | 18.6 cu. ft. |
| Freezer Capacity | 9.4 cu. ft. |
| Control Type | Digital Touch Controls with LCD Display |
| Energy Rating | ENERGY STAR® Certified |
| Annual Energy Consumption | 608 kWh/year |
| Power Requirements | 115V, 60Hz, 15A |
| Dimensions (HxWxD) | 70 x 36 x 35 inches |
| Weight | 328 lbs |
| Ice Maker Type | Twin Cooling Plus™ with FlexZone |
Warranty Information
- Full Warranty: 1 year parts and labor
- Sealed System Warranty: 5 years on compressor and cooling system
- Additional Coverage: Optional extended warranty available
For warranty service, contact Samsung Customer Service at 1-800-SAMSUNG or visit Samsung.com
Key Features
Twin Cooling Plus™
Dual evaporators maintain optimal humidity levels in both the fridge and freezer compartments, keeping food fresher longer while preventing odor transfer.
FlexZone™ Drawer
Convertible temperature drawer that can be used as a refrigerator for beverages or as a freezer for extra frozen storage with four temperature settings.
Food ShowCase™ Doors
Easy-access compartments in the doors provide convenient storage for frequently used items without having to open the main refrigerator compartment.
Metal Cooling
Advanced cooling technology that uses metal plates to evenly distribute cold air throughout the refrigerator, maintaining consistent temperatures.
SmartThings Technology
Wi-Fi enabled for remote control via smartphone app, allowing you to monitor temperature, adjust settings, and receive alerts from anywhere.
External Water & Ice Dispenser
Convenient through-the-door dispensing for chilled water and ice with adjustable cube size and automatic fill pitcher detection.
Temperature Zones Explained
Fresh Food Zone
Main refrigerator compartment maintained at 37°F for optimal food preservation
Freezer Zone
Dedicated freezer compartment maintained at 0°F for long-term frozen storage
FlexZone Drawer
Convertible zone with temperature range from 30°F to 23°F for versatile storage
Crisper Drawers
Humidity-controlled drawers for fruits and vegetables with adjustable moisture levels
Door Storage
Temperature-stable door bins for condiments, beverages, and frequently used items
Meat Locker
Specialized drawer with lower temperature setting for optimal meat preservation
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Refrigerator not cooling | Power issue, temperature settings incorrect, dirty condenser coils | Check power supply, verify temperature settings, clean condenser coils |
| Ice maker not working | Water supply issue, ice maker turned off, clogged filter | Check water supply, ensure ice maker is on, replace water filter |
| Water dispenser not working | Water supply issue, frozen water line, clogged filter | Check water supply, thaw water line if frozen, replace water filter |
| Unusual noises | Normal operation sounds, items vibrating, compressor issues | Identify noise source, secure items in refrigerator, contact service if persistent |
| Excessive frost buildup | Door not sealing properly, frequent door openings, defrost system issue | Check door seals, minimize door openings, contact service for defrost system |
| Display panel not working | Power surge, control board issue, child lock activated | Reset power, check child lock settings, contact service if unresolved |
Error Codes
- 22E / 23E: Freezer temperature sensor error - Contact service center
- 24E / 25E: Refrigerator temperature sensor error - Contact service center
- 30E / 31E: Defrost sensor error - Contact service center
- 32E: Ice room temperature sensor error - Contact service center
- 84E: Communication error between main and display board - Reset power
- 90E: Ice maker communication error - Reset ice maker
Manual Downloads
Current Model Manuals
RF28R7351SG
28 cu. ft. French Door Refrigerator
RF23R6201SR
23 cu. ft. French Door Refrigerator
RF26R7201SG
26 cu. ft. Smart Refrigerator
RF18R7201SG
18 cu. ft. Counter Depth Refrigerator
Popular Previous Models
RF28HMEDBSR
28 cu. ft. 4-Door Flex Refrigerator
RF263TEAESR
26 cu. ft. 3-Door Refrigerator
RF4287HARS
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RF260BEAESR
26 cu. ft. Built-In Refrigerator