Installation Guide
Tools Needed:
- Level
- Adjustable wrench
- Screwdrivers (flat and Phillips)
- Tape measure
- Water line kit (for ice maker models)
Step-by-Step Installation
- Choose Installation Location: Select a location with proper ventilation, away from heat sources and direct sunlight.
- Remove Packaging Materials: Remove all shipping materials, tapes, and protective films from the refrigerator.
- Level the Refrigerator: Adjust the leveling legs to ensure the refrigerator is perfectly level from front to back and side to side.
- Connect Water Supply: For ice maker models, connect the water supply line to the refrigerator's water inlet valve.
- Electrical Connection: Connect to a properly grounded 120V, 60Hz, dedicated outlet. Do not use an extension cord.
- Clearance Check: Ensure proper clearance around the refrigerator for door opening and ventilation.
- Initial Setup: Allow the refrigerator to stand upright for 2 hours before plugging in. Set initial temperature settings.
Specifications
| Model Series | RF28R7351SG |
| Type | French Door Refrigerator |
| Color | Stainless Steel / Black Stainless |
| Total Capacity | 28 cu. ft. |
| Fresh Food Capacity | 18.6 cu. ft. |
| Freezer Capacity | 9.4 cu. ft. |
| Control Type | Digital Touch Controls with LCD Display |
| Energy Rating | ENERGY STAR® Certified |
| Annual Energy Consumption | 608 kWh/year |
| Power Requirements | 115V, 60Hz, 15A |
| Dimensions (HxWxD) | 70 x 36 x 35 inches |
| Weight | 328 lbs |
| Ice Maker | Twin Cooling Plus™ with FlexZone |
Warranty Information
- Full Warranty: 1 year parts and labor
- Sealed System Warranty: 5 years on compressor and cooling system
- Additional Coverage: Optional extended warranty available
For warranty service, contact Samsung Customer Service at 1-800-SAMSUNG or visit Samsung.com
Key Features
Twin Cooling Plus™
Dual evaporators maintain optimal humidity levels in both the refrigerator and freezer compartments, keeping food fresher longer.
FlexZone™ Drawer
Convertible temperature drawer that can be used as a refrigerator or freezer, with four temperature settings for maximum flexibility.
Food ShowCase Door
Easy access to frequently used items without opening the main refrigerator compartment, saving energy and maintaining temperature.
External Water & Ice Dispenser
Convenient external dispenser provides filtered water and ice without opening the refrigerator door.
SmartThings Technology
Wi-Fi enabled for remote control via smartphone app, allowing you to monitor temperature, adjust settings, and receive alerts.
Metal Cooling™
Advanced cooling technology that uses metal plates to quickly cool items and maintain consistent temperatures.
Temperature Settings Explained
Refrigerator Temp
Recommended setting: 37°F (3°C) for optimal food preservation
Freezer Temp
Recommended setting: 0°F (-18°C) for proper frozen food storage
FlexZone Settings
Four modes: Refrigerator, Meat & Fish, Beverages, and Freezer
Power Cool
Rapid cooling function for quickly chilling large amounts of food
Power Freeze
Fast freeze function for quickly freezing fresh food items
Energy Saving
Eco-mode to reduce energy consumption during low usage periods
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Refrigerator not cooling | Power issue, temperature settings incorrect | Check power supply, verify temperature settings are correct |
| Ice maker not working | Water supply issue, ice maker turned off | Check water supply line, ensure ice maker is enabled in settings |
| Water dispenser not working | Water filter clogged, water line issue | Replace water filter, check water line connections |
| Unusual noises | Normal operation sounds, items vibrating | Identify noise type, ensure items are not touching interior walls |
| Condensation on exterior | High humidity, door not sealing properly | Check door seals, reduce room humidity if possible |
| Display panel not working | Power surge, control board issue | Reset refrigerator by unplugging for 5 minutes, then restart |
Error Codes
- 22E / 23E: Freezer temperature sensor error - Contact service
- 24E / 25E: Refrigerator temperature sensor error - Contact service
- 30E / 31E: Defrost sensor error - Contact service
- 32E: Ice room temperature sensor error - Contact service
- 84E: Communication error - Reset refrigerator
- 90E: Ice maker communication error - Reset ice maker
Manual Downloads
Current Model Manuals
RF28R7351SG
28 cu. ft. French Door
RF23R6201SR
23 cu. ft. Smart Refrigerator
RF27T5501SR
27 cu. ft. 4-Door Flex
RF22N9781SG
22 cu. ft. Bespoke
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