Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Tape measure
- Water line kit (if connecting to water supply)
Step-by-Step Installation
- Choose Installation Location: Select a location with proper ventilation, away from heat sources and direct sunlight, on a solid, level floor.
- Remove Packaging: Remove all shipping materials, protective films, and tape from the refrigerator.
- Adjust Leveling Legs: Adjust the front leveling legs to ensure the refrigerator is level and doors close properly.
- Connect Water Supply (if applicable): Connect water line to ice maker and water dispenser using approved water line kit.
- Electrical Connection: Connect to a properly grounded 120V, 60Hz, dedicated outlet. Do not use an extension cord.
- Clearance Check: Ensure proper clearance (2 inches on sides, 1 inch on back, 4 inches on top) for ventilation.
- Initial Setup: Allow refrigerator to stand upright for 4 hours before plugging in. Set temperature controls and wait 24 hours for ice production.
Specifications
| Model Series | RF28R7351SG |
| Type | French Door Refrigerator |
| Color | Stainless Steel |
| Capacity | 28.2 cu.ft |
| Noise Level | 39 dB |
| Control Type | Digital Touch Controls with LCD Display |
| Energy Rating | ENERGY STAR® Certified |
| Annual Energy Consumption | 608 kWh/year |
| Power Requirements | 120V, 60Hz, 15A |
| Dimensions (HxWxD) | 70 x 36 x 35 inches |
| Weight | 305 lbs |
| Water Filter Type | DA29-00020B |
Warranty Information
- Full Warranty: 1 year parts and labor
- Sealed System Warranty: 5 years on compressor and cooling system
- Digital Inverter Compressor: 10 years limited warranty
- Additional Coverage: Optional extended warranty available
For warranty service, contact Samsung Customer Service at 1-800-SAMSUNG or visit Samsung.com
Key Features
Digital Inverter Compressor
Samsung's advanced Digital Inverter Compressor automatically adjusts cooling speed to maintain optimal temperature with greater energy efficiency and quieter operation.
Twin Cooling Plus™
Dual evaporators maintain ideal humidity levels in both fridge and freezer compartments, keeping food fresher longer while preventing odor transfer.
FlexZone™ Drawer
Convertible temperature drawer with four settings (Wine, Meat, Fish, Beverage) provides flexible storage options for different food types.
Family Hub™
21.5-inch touchscreen with Wi-Fi connectivity allows you to manage groceries, stream entertainment, view interior cameras, and control smart home devices.
AutoFill Water Pitcher
Built-in sensor automatically fills your pitcher with precise amounts of filtered water, eliminating spills and overflows.
Beverage Center
Easy-access external water and ice dispenser with customizable options for crushed or cubed ice and chilled water.
Temperature Zones Explained
Fresh Food Compartment
Maintains 37°F (3°C) for optimal preservation of fruits, vegetables, and dairy products
Freezer Compartment
Maintains 0°F (-18°C) for long-term frozen food storage and ice production
FlexZone™ Drawer
Adjustable from 30°F to 41°F (-1°C to 5°C) for specialized food storage needs
Door Storage
Optimized for frequently accessed items like condiments, beverages, and butter
Crisper Drawers
Humidity-controlled compartments for fruits and vegetables with adjustable vents
Meat Locker
Dedicated compartment with lower temperature setting for meat and fish preservation
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Refrigerator not cooling | Power issue, temperature setting too high, dirty condenser coils | Check power supply, adjust temperature settings, clean condenser coils |
| Ice maker not working | Water supply issue, ice maker turned off, clogged filter | Check water line connection, ensure ice maker is on, replace water filter |
| Water dispenser not working | Clogged filter, frozen water line, water pressure issue | Replace water filter, check for frozen lines, verify water pressure |
| Excessive frost buildup | Door not sealing properly, frequent door openings, high humidity | Check door seals, minimize door openings, ensure proper ventilation |
| Unusual noises | Uneven leveling, items vibrating, compressor operation | Level the refrigerator, secure items inside, allow compressor to cycle |
| Display panel not working | Power surge, control board issue, child lock activated | Reset power, check child lock settings, contact service if persistent |
Error Codes
- 22E / 23E: Freezer temperature sensor error - Contact service center
- 24E: Fridge temperature sensor error - Contact service center
- 30E / 31E: Defrost sensor error - Contact service center
- 32E: Ice room temperature sensor error - Contact service center
- 84E: Communication error - Reset power, contact service if persistent
- 90E: Ice maker communication error - Reset ice maker, contact service
Manual Downloads
Current Model Manuals
RF28R7351SG
28.2 cu.ft Family Hub 4-Door
RF23R6201SR
23 cu.ft 3-Door French Door
RF27T5501SR
27.4 cu.ft Food ShowCase
RF22N9781SG
22 cu.ft Bespoke 4-Door
Popular Previous Models
RF28HMEDBSR
28 cu.ft Chef Collection
RF263TEAESG
26 cu.ft 3-Door French Door
RF4287HARS
28 cu.ft 4-Door Flex
RF18HFENBSR
18 cu.ft 4-Door Flex