Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Tape measure
- Water line kit (if connecting to water supply)
Step-by-Step Installation
- Choose Installation Location: Select a location with proper ventilation, away from heat sources, and on a solid, level floor.
- Remove Packaging Materials: Remove all shipping materials, protective films, and tape from the refrigerator.
- Adjust Leveling Legs: Adjust the front leveling legs to ensure the refrigerator is level from front to back and side to side.
- Connect Water Supply: Connect water supply line to the water inlet valve for ice maker and water dispenser (if applicable).
- Electrical Connection: Connect to a properly grounded 120V, 60Hz, dedicated outlet. Do not use an extension cord.
- Clearance Check: Ensure proper clearance around the refrigerator for door opening and ventilation (minimum 2 inches on sides and back).
- Initial Setup: Allow the refrigerator to stand upright for 2-4 hours before plugging in. Set temperature controls and wait 24 hours for ice production.
Specifications
| Model Series | RF28R7351SG |
| Type | French Door Refrigerator |
| Color | Stainless Steel / Black Stainless |
| Total Capacity | 28 cu. ft. |
| Fresh Food Capacity | 18.6 cu. ft. |
| Freezer Capacity | 9.4 cu. ft. |
| Control Type | Digital Touch Controls with LCD Display |
| Energy Rating | ENERGY STAR® Certified |
| Annual Energy Consumption | 608 kWh/year |
| Power Requirements | 120V, 60Hz, 15A |
| Dimensions (HxWxD) | 70.75 x 36.375 x 34.875 inches |
| Weight | 330 lbs |
| Ice Maker Type | Twin Cooling Plus™ with FlexZone |
Warranty Information
- Full Warranty: 1 year parts and labor
- Sealed System Warranty: 5 years on compressor and cooling system
- Digital Inverter Compressor: 10 years warranty
- Additional Coverage: Optional extended warranty available
For warranty service, contact Samsung Customer Service at 1-800-SAMSUNG or visit Samsung.com
Key Features
Digital Inverter Compressor
Samsung's Digital Inverter Compressor automatically adjusts cooling speed to maintain optimal temperature with greater energy efficiency and quieter operation.
Twin Cooling Plus™
Dual evaporators maintain ideal humidity levels in both the refrigerator and freezer compartments, keeping food fresher longer while preventing odor transfer.
FlexZone™ Drawer
Convertible temperature drawer that can be used as a refrigerator or freezer, with four temperature settings for optimal food preservation.
Family Hub™
Smart 21.5-inch touchscreen with internal cameras, voice control, and smart home integration for enhanced convenience and food management.
Beverage Center
Easy-access external water and ice dispenser with AutoFill water pitcher technology that automatically fills your container to the desired level.
Metal Cooling
Advanced cooling technology that uses metal plates to quickly absorb and evenly distribute cold air throughout the refrigerator compartment.
Temperature Zones Explained
Fresh Food Zone
Main compartment maintained at 37°F (3°C) for optimal food preservation
Freezer Zone
Dedicated freezer compartment at 0°F (-18°C) for long-term food storage
FlexZone™ Settings
Convertible drawer with Wine, Beverage, Meat, and Deli temperature presets
Crisper Drawers
Humidity-controlled compartments for fruits and vegetables with independent settings
Door Storage
Adjustable gallon-size door bins and dedicated compartments for condiments
Ice Maker
Dual ice systems producing cubed and crushed ice with external dispensing
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Refrigerator not cooling | Power issue, temperature setting incorrect, dirty condenser coils | Check power supply, verify temperature settings, clean condenser coils |
| Ice maker not working | Water supply issue, ice maker turned off, clogged filter | Check water line connection, ensure ice maker is on, replace water filter |
| Water dispenser not working | Frozen water line, clogged filter, water pressure issue | Thaw water line, replace water filter, check water pressure |
| Unusual noises | Normal compressor sounds, items vibrating, ice dropping | Identify noise source, secure items in refrigerator, normal ice maker operation |
| Excessive frost buildup | Door not sealing properly, frequent door openings, high humidity | Check door seals, minimize door openings, ensure proper ventilation |
| Display panel not working | Power surge, control board issue, child lock activated | Reset power, check child lock setting, contact service if persistent |
Error Codes
- 22E / 23E: Freezer temperature sensor error - Contact service center
- 31E / 32E: Refrigerator temperature sensor error - Contact service center
- 84E: Ice maker communication error - Reset ice maker
- 85E: Defrost sensor error - Contact service center
- 90E: Ice maker motor error - Reset ice maker
- 95E: Ice full sensor error - Remove excess ice from bin
Manual Downloads
Current Model Manuals
RF28R7351SG
28 cu. ft. French Door with Family Hub
RF26R7201SG
26 cu. ft. French Door Refrigerator
RF23R6201SR
23 cu. ft. French Door Refrigerator
RF22N9781SG
22 cu. ft. Bespoke French Door
Popular Previous Models
RF28HMEDBSR
28 cu. ft. French Door 4-Door
RF263TEAESR
26 cu. ft. 3-Door French Door
RF260BEAESR
26 cu. ft. French Door Refrigerator
RF25HMEDBSR
25 cu. ft. 4-Door Flex