samsung model rf31cg7400sr manual

The Samsung RF31CG7400SR is a 31 cubic foot French Door Refrigerator with dual ice makers, Family Hub technology, Wi-Fi connectivity, twin cooling plus, metal cooling, food showcase lighting, external water and ice dispenser, fingerprint resistant finish, and smart home integration. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting to Smart Home 7. Using Family Hub 8. Accessibility Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: French Door design, Family Hub touchscreen, dual ice makers, external water/ice dispenser, Wi-Fi connectivity, twin cooling plus system.

Feature	Description
Family Hub	21.5-inch touchscreen with smart features and connectivity
Dual Ice Makers	Two separate ice production systems for continuous supply
Twin Cooling Plus	Separate cooling systems for fridge and freezer
Metal Cooling	Enhanced cooling technology for better temperature control
External Dispenser	Water and ice dispenser on the front door
Wi-Fi Connectivity	Connects to home network for smart features
Food Showcase Lighting	LED lighting for optimal food visibility
Fingerprint Resistant	Stainless steel finish that resists fingerprints
SmartThings Integration	Works with Samsung SmartThings ecosystem
FlexZone Drawer	Convertible temperature drawer for various needs

Installation

Unpack and inspect contents. Ensure proper clearance for doors and ventilation.

Remove all packaging materials and protective films.
Position refrigerator with proper clearance (2 inches sides, 4 inches back, 1 inch top).
Level the refrigerator using adjustable front legs.
Connect water line for ice maker and water dispenser.
Plug into dedicated 120V AC power outlet.
Allow 24 hours for cooling system to stabilize before use.

WARNING! Refrigerator is heavy; use two people for movement. Ensure proper ventilation clearance.

First-Time Setup

Power on refrigerator; follow initial setup prompts on Family Hub display.

Connect to Wi-Fi: Access network settings on Family Hub display.
Set temperature: Default is 37°F for fridge, 0°F for freezer.
Configure ice makers: Ensure water line is connected and functioning.
Set up SmartThings: Download app and connect to refrigerator.
Calibrate sensors: Allow 24 hours for temperature stabilization.

CAUTION! Do not overload refrigerator during initial cooling period.

Specifications

Capacity: 31 cubic feet total (20.2 cu ft fridge, 10.8 cu ft freezer)
Dimensions: 70.75" H x 36.375" W x 34.75" D
Doors: French door design with bottom freezer
Ice System: Dual ice makers with external dispenser
Technology: Family Hub with 21.5" touchscreen
Cooling: Twin Cooling Plus with Metal Cooling
Connectivity: Wi-Fi, SmartThings compatible
Power: 120V, 60Hz, 7.5 Amps
Finish: Stainless steel, fingerprint resistant
Warranty: 1 year parts and labor, 10 years sealed system

Controls and Settings

Access controls via Family Hub touchscreen or external control panel.

External Controls: Temperature adjustment, ice/water dispenser, power cool, power freeze.

Family Hub Settings: Temperature control, ice maker settings, Wi-Fi configuration, SmartThings integration, entertainment apps, family calendar, food management, view inside camera, energy saving modes, alarm settings, filter reset, diagnostic mode.

Connecting to Smart Home

Connect refrigerator to home network and SmartThings ecosystem.

Ensure Wi-Fi network is 2.4GHz (5GHz not supported).
Access Wi-Fi settings on Family Hub display.
Select network and enter password.
Download SmartThings app on mobile device.
Follow app instructions to add refrigerator.
Configure notifications and remote controls.

Tip: Keep refrigerator within good Wi-Fi signal range for optimal connectivity.

Using Family Hub

Family Hub provides smart features and entertainment options.

View Inside: Use internal cameras to see contents without opening door.
Food Management: Track expiration dates and create shopping lists.
Entertainment: Access music streaming (Spotify), photos, and calendar.
Voice Control: Compatible with Bixby, Alexa, and Google Assistant.
Family Connection: Share notes, photos, and calendar with family members.
Recipe Search: Find recipes based on available ingredients.
Weather: Display current weather and forecasts.
Settings: Adjust all refrigerator functions and preferences.

WARNING! Do not use harsh cleaners on touchscreen. Use only soft, dry cloth.

Accessibility Features

Voice control compatibility with major voice assistants. Audio feedback for controls. High contrast display options. Door alarm for left-open detection.

Care & Cleaning

Unplug before cleaning interior. Use mild detergent and warm water for interior surfaces.

Exterior: Use stainless steel cleaner for fingerprint resistant finish.
Interior: Remove shelves and drawers for thorough cleaning.
Condenser coils: Vacuum every 6-12 months for efficiency.
Water filter: Replace every 6 months or as indicated.
Ice maker: Clean every 3-6 months with vinegar solution.

CAUTION! Do not use abrasive cleaners or sharp objects on any surfaces.

Regulatory Information

UL listed and ENERGY STAR certified. Complies with FCC Part 15 for digital devices. Manufactured by Samsung Electronics America, Inc. For support, visit www.samsung.com/us/support or contact 1-800-SAMSUNG. Model RF31CG7400SR/AA.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Not cooling properly	Temperature settings/ventilation	Check temperature settings; ensure proper ventilation clearance; wait 24 hours after installation.
Ice maker not working	Water supply/filter	Check water line connection; replace water filter; ensure ice maker is turned on.
Family Hub not responding	Power/software	Restart refrigerator; check for software updates; reset to factory settings if needed.
Water dispenser slow	Filter/water pressure	Replace water filter; check home water pressure; clear any line obstructions.
Loud noises	Leveling/ice production	Ensure refrigerator is level; ice maker noises are normal during ice production cycle.
Wi-Fi connection issues	Signal strength/settings	Check Wi-Fi signal; ensure 2.4GHz network; re-enter network credentials.

Reset: Hold Power Cool and Power Freeze buttons for 10 seconds.

Service: 1-800-SAMSUNG; www.samsung.com/us/support