Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Tape measure
- Water line kit (if connecting to water supply)
Step-by-Step Installation
- Choose Installation Location: Select a location with proper ventilation, away from heat sources, and on a solid, level floor.
- Remove Packaging Materials: Remove all shipping materials, protective films, and tape from the refrigerator.
- Level the Refrigerator: Adjust the leveling legs to ensure the refrigerator is level from front to back and side to side.
- Connect Water Supply: Connect water line to ice maker and water dispenser (if applicable). Use only new water lines.
- Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only outlet. Do not use an extension cord.
- Clearance Check: Ensure proper clearance around the refrigerator for door opening and ventilation.
- Initial Setup: Allow refrigerator to stand upright for 4 hours before plugging in. Set temperature controls and run initial ice maker cycle.
Specifications
| Model Series | RF28R7351SG |
| Type | French Door Refrigerator |
| Color | Stainless Steel |
| Capacity | 28 cu.ft |
| Noise Level | 39 dB |
| Control Type | Digital Touch Controls with LCD Display |
| Energy Rating | ENERGY STAR® Certified |
| Annual Energy Consumption | 608 kWh/year |
| Power Requirements | 115V, 60Hz, 15A |
| Dimensions (HxWxD) | 70 x 36 x 35 inches |
| Weight | 328 lbs |
| Water Filter | DA29-00020B (Every 6 months) |
Warranty Information
- Full Warranty: 1 year parts and labor
- Sealed System Warranty: 5 years on compressor and parts
- Digital Inverter Compressor: 10 years
- Additional Coverage: Optional extended warranty available
For warranty service, contact Samsung Customer Service at 1-800-SAMSUNG or visit Samsung.com
Key Features
Digital Inverter Compressor
Samsung's advanced Digital Inverter Compressor automatically adjusts cooling speed to meet demand, saving energy and providing consistent temperature control with minimal noise.
Twin Cooling Plus™
Dual evaporators maintain optimal humidity levels in both the fridge and freezer, keeping food fresher longer while preventing odor transfer between compartments.
FlexZone™ Drawer
Convertible temperature drawer that can be used as a refrigerator for beverages or a freezer for extra frozen storage with four temperature settings.
Family Hub™
21.5-inch touchscreen with Wi-Fi connectivity for managing groceries, streaming entertainment, viewing family calendars, and controlling smart home devices.
Beverage Center
Easy-access external water and ice dispenser with AutoFill water pitcher technology that automatically fills your container to the desired level.
Metal Cooling
Advanced metal cooling plates help maintain consistent temperatures and quickly recover cold air after door openings for optimal food preservation.
Smart Features Explained
Voice Control
Compatible with Bixby, Alexa, and Google Assistant for hands-free operation and status checks
SmartThings Integration
Remote monitoring and control via smartphone app, including temperature adjustments and diagnostics
View Inside
Internal camera lets you check refrigerator contents remotely while grocery shopping
Auto Order
Automatically reorders water filters and other essentials when needed
Food Management
Track food expiration dates and create shopping lists directly from the Family Hub screen
Entertainment Hub
Stream music, watch TV, and display family photos on the large touchscreen display
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Refrigerator not cooling | Power issue, temperature settings, dirty condenser coils | Check power supply, verify temperature settings, clean condenser coils |
| Ice maker not working | Water supply issue, clogged filter, frozen line | Check water connection, replace water filter, check for frozen lines |
| Water dispenser not working | Clogged filter, water line issue, dispenser lock | Replace water filter, check water line, ensure dispenser is unlocked |
| Unusual noises | Normal operation sounds, items vibrating, leveling issue | Identify normal vs abnormal sounds, secure items, re-level refrigerator |
| Excessive frost buildup | Door not sealing, frequent door openings, humid environment | Check door seals, minimize door openings, adjust temperature settings |
| Display not working | Power issue, control lock enabled, technical fault | Check power, disable control lock, reset refrigerator |
Error Codes
- 22E / 23E: Freezer temperature sensor error - Contact service
- 24E / 25E: Refrigerator temperature sensor error - Contact service
- 30E / 31E: Defrost sensor error - Contact service
- 32E: Ice room temperature sensor error - Contact service
- 84E: Communication error - Reset refrigerator
- 90E: Ice maker communication error - Reset ice maker
Manual Downloads
Current Model Manuals
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RF26R7201SG
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RF18A5101SG
18 cu.ft Counter Depth
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