Installation Guide
Tools Needed:
- Level
- Tape measure
- Adjustable wrench
- Screwdrivers (flat and Phillips)
- Pliers
Step-by-Step Installation
- Choose Installation Location: Select a location with proper ventilation, away from heat sources and direct sunlight on a solid, level floor.
- Remove Packaging Materials: Remove all shipping materials, tapes, and protective films from the refrigerator.
- Adjust Leveling Legs: Adjust the front leveling legs to ensure the refrigerator is level from front to back and side to side.
- Connect Water Supply: Connect water supply line to the water inlet valve for ice maker and water dispenser. Use only new hoses.
- Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only outlet. Do not use an extension cord.
- Clearance Check: Ensure proper clearance (2 inches on sides, 1 inch at back, 4 inches on top) for ventilation.
- Initial Setup: Allow refrigerator to stand upright for 4 hours before plugging in. Set temperature controls and wait 24 hours for ice production.
Specifications
| Model Series | RF28HMEDBSR |
| Type | 4-Door French Door Refrigerator |
| Color | Stainless Steel |
| Capacity | 28 cubic feet |
| Noise Level | 39 dB |
| Control Type | Digital Touch Controls with LCD Display |
| Energy Rating | ENERGY STAR® Certified |
| Annual Energy Consumption | 608 kWh/year |
| Power Requirements | 115V, 60Hz, 15A |
| Dimensions (HxWxD) | 70 x 36 x 35 inches |
| Weight | 330 lbs |
| Water Filter | DA29-00020B (Every 6 months) |
Warranty Information
- Full Warranty: 1 year parts and labor
- Sealed System Warranty: 5 years on compressor and related parts
- Digital Inverter Compressor: 10 years limited warranty
- Additional Coverage: Optional extended warranty available
For warranty service, contact Samsung Customer Service at 1-800-SAMSUNG or visit Samsung.com
Key Features
Digital Inverter Compressor
Samsung's Digital Inverter Compressor automatically adjusts cooling speed to maintain optimal temperature, reducing energy consumption and noise while increasing durability.
Twin Cooling Plus™
Dual evaporators maintain ideal humidity levels in both fridge and freezer compartments, keeping food fresher longer while preventing odor transfer.
FlexZone™ Drawer
Convertible temperature drawer with four settings (Wine, Beverage, Meat, Fish) to provide optimal storage conditions for different types of food and drinks.
External Water & Ice Dispenser
Convenient external dispenser provides chilled water and ice without opening the doors, helping to maintain consistent internal temperatures.
SmartThings Technology
Wi-Fi enabled for remote control via smartphone app, allowing you to monitor temperature, receive filter change alerts, and diagnose issues remotely.
Metal Cooling
Advanced metal cooling technology provides faster and more even cooling throughout the refrigerator compartment, keeping food fresher longer.
Storage Features Explained
Adjustable Gallon Door Bins
Spacious door bins designed to hold gallon-sized containers and large beverage bottles
Slide-Away Shelves
Adjustable tempered glass shelves that slide back for easy access to items in the back
Custom Chill Pantry
Dedicated compartment with precise temperature control for specific food storage needs
Dual Ice Maker
Produces both cubed ice and crushed ice simultaneously for different beverage needs
Humidity Control Drawers
Separate crispers with adjustable humidity controls for fruits and vegetables
Freezer Organization
Multiple baskets and shelves for organized freezer storage with easy access
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Refrigerator not cooling | Power issue, temperature settings, dirty condenser coils | Check power supply, adjust temperature settings, clean condenser coils |
| Water dispenser not working | Water supply issue, clogged filter, frozen water line | Check water supply, replace water filter, check for frozen lines |
| Ice maker not producing ice | Water supply issue, ice maker turned off, clogged filter | Check water supply, ensure ice maker is on, replace water filter |
| Unusual noises | Normal operation sounds, items vibrating, condenser fan | Identify noise type, secure items in refrigerator, check fan operation |
| Excessive frost in freezer | Door not sealing properly, frequent door openings | Check door seals, minimize door openings, ensure proper closure |
| Display panel not working | Power issue, control lock enabled, panel malfunction | Check power supply, disable control lock, reset refrigerator |
Error Codes
- 22E / 23E: Freezer temperature sensor error - Contact service center
- 24E: Fridge temperature sensor error - Contact service center
- 25E: Defrost sensor error - Contact service center
- 30E / 31E: Ice maker communication error - Reset ice maker
- 32E: Ice maker motor error - Contact service center
- 84E: Communication error between main PCB and display - Reset refrigerator
Manual Downloads
Current Model Manuals
RF28HMEDBSR
28 cu.ft. 4-Door French Door
RF28HMEDBWW
28 cu.ft. White French Door
RF23HMEDBSR
23 cu.ft. French Door
RF30HMEDBSR
30 cu.ft. Family Hub
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