Samsung Fridge Repair Manual

User Manual & Repair Guide

French Door Refrigerator

Installation Guide

Tools Needed:

  • Adjustable wrench
  • Level
  • Screwdrivers (flat and Phillips)
  • Pliers
  • Tape measure
  • Water line kit (if connecting to water supply)

Step-by-Step Installation

  1. Choose Installation Location: Select a location with proper ventilation, away from heat sources and direct sunlight, on a solid, level floor.
  2. Remove Packaging Materials: Remove all shipping materials, protective films, and transit bolts from the refrigerator.
  3. Level the Refrigerator: Adjust the leveling legs to ensure the refrigerator is perfectly level from front to back and side to side.
  4. Connect Water Supply: Connect water supply line to the water inlet valve for ice maker and water dispenser functionality.
  5. Electrical Connection: Connect to a properly grounded 120V, 60Hz, dedicated outlet. Do not use an extension cord.
  6. Clearance Check: Ensure proper clearance around the refrigerator for ventilation and door opening.
  7. Initial Setup: Allow the refrigerator to stand upright for 2 hours before plugging in, then set temperature controls.
Warning: All installations must be performed by a qualified technician to ensure proper operation and maintain warranty coverage.

Specifications

Model Series RF28R7351SG
Type French Door Refrigerator
Color Stainless Steel / Black Stainless
Total Capacity 28 cu. ft.
Fresh Food Capacity 18.6 cu. ft.
Freezer Capacity 9.4 cu. ft.
Control Type Digital Touch Controls with LCD Display
Energy Rating ENERGY STAR® Certified
Annual Energy Consumption 608 kWh/year
Power Requirements 115V, 60Hz, 15A
Dimensions (HxWxD) 70 x 36 x 34.5 inches
Weight 328 lbs
Ice Maker Type Twin Cooling Plus™

Warranty Information

  • Full Warranty: 1 year parts and labor
  • Sealed System Warranty: 5 years on compressor and cooling system
  • Digital Inverter Compressor: 10 years limited warranty
  • Additional Coverage: Optional extended warranty available

For warranty service, contact Samsung Customer Service at 1-800-SAMSUNG or visit Samsung.com

Key Features

Digital Inverter Compressor

Samsung's advanced Digital Inverter Compressor automatically adjusts cooling speed to maintain optimal temperature, reducing energy consumption and noise while increasing reliability.

Twin Cooling Plus™

Dual evaporators maintain ideal humidity levels in both the fridge and freezer compartments, keeping food fresher longer while preventing odor transfer.

FlexZone™ Drawer

Convertible temperature drawer that can be used as a refrigerator for beverages or as a freezer for extra frozen storage with four temperature settings.

Metal Cooling

Advanced metal cooling plates help maintain consistent temperatures and quickly recover after door openings, ensuring optimal food preservation.

Family Hub™

Smart 21.5" touchscreen with Wi-Fi connectivity for managing groceries, family calendars, entertainment, and monitoring the refrigerator's status remotely.

AutoFill Water Pitcher

Automatically fills your water pitcher with filtered water at the touch of a button, eliminating spills and making hydration convenient.

Cooling Technology Explained

Precise Temperature Control

Maintains consistent temperatures within ±0.5°C for optimal food preservation

Multi-Air Flow

Evenly distributes cool air throughout all compartments for uniform cooling

Power Cool

Rapidly cools refrigerator compartment for quick temperature recovery

Power Freeze

Quick-freeze function for fast freezing of new items while preserving quality

Energy Saving Mode

Optimizes energy consumption while maintaining food safety standards

Vacation Mode

Energy-efficient setting for extended absences while keeping freezer operational

Troubleshooting

Problem Possible Cause Solution
Refrigerator not cooling Power issue, temperature settings, dirty condenser coils Check power supply, verify temperature settings, clean condenser coils
Ice maker not working Water supply issue, clogged filter, faulty ice maker Check water line, replace water filter, reset ice maker
Water dispenser not working Clogged filter, frozen water line, water valve issue Replace water filter, check for frozen lines, inspect water valve
Unusual noises Fan obstruction, compressor issues, loose parts Check for obstructions, ensure proper clearance, tighten components
Excessive frost buildup Door seal issues, frequent door openings, defrost system failure Check door seals, reduce door openings, inspect defrost system
Display panel not working Power surge, control board failure, loose connections Reset power, check connections, replace control board if needed

Error Codes

  • 22E / 23E: Evaporator sensor issue - Check sensor connections
  • 32E / 33E: Freezer temperature sensor error - Replace sensor
  • 84E: Ice maker communication error - Reset ice maker
  • 91E: Defrost sensor error - Check defrost system
  • 95E: Compressor communication error - Contact service center
  • EIF: Ice full sensor error - Check ice bucket position

Manual Downloads

Current Model Manuals

RF28R7351SG

28 cu.ft. Family Hub™ 4-Door

RF23R6201SR

23 cu.ft. 3-Door French Door

RF26R7201SG

26 cu.ft. FlexZone™ Refrigerator

RF18R7201SG

18 cu.ft. Counter Depth

Popular Previous Models

RF28HMEDBSR

28 cu.ft. Chef Collection

RF263TEAESG

26 cu.ft. Twin Cooling Plus

RF4287HARS

28 cu.ft. 4-Door Flex

RF260BEAESR

26 cu.ft. French Door

Note: For models not listed here, please visit the Samsung Support Website for complete documentation.