Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Tape measure
- Water line installation kit
Step-by-Step Installation
- Choose Installation Location: Select a location with proper ventilation, away from heat sources and direct sunlight.
- Remove Packaging Materials: Remove all shipping materials, tape, and protective films from the refrigerator.
- Level the Refrigerator: Adjust the leveling legs to ensure the refrigerator is perfectly level from front to back and side to side.
- Connect Water Supply: Connect the water line to the refrigerator's water inlet valve for ice maker and water dispenser.
- Electrical Connection: Plug into a dedicated 115V, 60Hz, AC only grounded outlet. Do not use an extension cord.
- Clearance Check: Ensure proper clearance (2 inches on sides, 1 inch on back, 4 inches on top) for ventilation.
- Initial Setup: Allow refrigerator to stand upright for 4 hours before plugging in. Set temperature controls and test all functions.
Specifications
| Model Series | RF28R7351SG |
| Type | French Door Refrigerator |
| Color | Stainless Steel / Black Stainless |
| Capacity | 28 cu. ft. |
| Noise Level | 39 dB |
| Control Type | Digital Touch Controls with LCD Display |
| Energy Rating | ENERGY STAR® Certified |
| Annual Energy Consumption | 608 kWh/year |
| Power Requirements | 115V, 60Hz, 15A |
| Dimensions (HxWxD) | 70 x 36 x 35 inches |
| Weight | 320 lbs |
| Ice Production | 4.2 lbs per day |
Warranty Information
- Full Warranty: 1 year parts and labor
- Sealed System Warranty: 5 years on compressor and parts
- Digital Inverter Compressor: 10 years limited warranty
For warranty service, contact Samsung Customer Service at 1-800-SAMSUNG or visit Samsung.com
Key Features
Digital Inverter Compressor
Samsung's advanced Digital Inverter Compressor automatically adjusts cooling speed to maintain optimal temperature with greater energy efficiency and quieter operation.
Twin Cooling Plus™
Dual evaporators maintain ideal humidity levels in both the refrigerator and freezer compartments, keeping food fresher longer while preventing odor transfer.
FlexZone™ Drawer
Convertible temperature drawer that can be switched between refrigerator and freezer modes, perfect for storing meats, beverages, or frozen goods.
Family Hub™
21.5-inch touchscreen with Wi-Fi connectivity, allowing you to view inside your fridge, manage groceries, stream entertainment, and control smart home devices.
Beverage Center
Easy-access external water and ice dispenser with AutoFill water pitcher technology that automatically fills your container to the desired level.
Metal Cooling
Advanced metal cooling plates help maintain consistent temperatures and quickly recover cold air after door openings for better food preservation.
Smart Features Explained
View Inside
Check refrigerator contents remotely using internal cameras via smartphone app
Voice Control
Compatible with Bixby, Alexa, and Google Assistant for hands-free operation
Food Management
Track food inventory, expiration dates, and create shopping lists digitally
Smart Diagnosis
Automatically diagnose issues and schedule service through the SmartThings app
Recipe Suggestions
Get recipe recommendations based on ingredients available in your refrigerator
Family Board
Share notes, photos, and calendars with family members on the Family Hub screen
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Refrigerator not cooling | Power issue, temperature settings, dirty condenser coils | Check power supply, verify temperature settings, clean condenser coils |
| Ice maker not working | Water supply issue, clogged filter, frozen line | Check water connection, replace water filter, check for frozen lines |
| Water dispenser not working | Clogged filter, kinked line, air in system | Replace water filter, check water line, purge air from system |
| Excessive frost buildup | Door not sealing, frequent door openings, humid environment | Check door seals, reduce door openings, ensure proper ventilation |
| Unusual noises | Unlevel unit, items vibrating, compressor issues | Level the refrigerator, secure items, contact service if persistent |
| Display not working | Power surge, control board issue, loose connection | Reset power, check connections, contact service center |
Error Codes
- 22E / 23E: Evaporator sensor issue - Contact service center
- 31E / 32E: Freezer temperature sensor error - Check sensor connection
- 84E: Communication error - Reset power, check control board
- 91E: Ice maker communication error - Reset ice maker system
- 95E: Defrost system error - Check defrost heater and sensor
- EIF: Ice full sensor error - Clear ice bin and reset
Manual Downloads
Current Model Manuals
RF28R7351SG
28 cu. ft. Family Hub™ 4-Door
RF23R6201SR
23 cu. ft. 3-Door French Door
RF26R7201SG
26 cu. ft. FlexZone™ Refrigerator
RF22N9781SG
22 cu. ft. Bespoke 4-Door
Popular Previous Models
RF28HMEDBSR
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RF263TEAESG
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RF4287HARS
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RF260BEAESR
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