Samsung French Door Fridge

User Manual & Installation Guide

RF28R7351SR/AA

Installation Guide

Tools Needed:

  • Adjustable wrench
  • Level
  • Screwdrivers (flat and Phillips)
  • Tape measure
  • Water line kit (for ice maker)

Step-by-Step Installation

  1. Choose Installation Location: Select a location with proper ventilation, away from heat sources and direct sunlight.
  2. Remove Packaging Materials: Remove all shipping materials, protective films, and transit bolts from the refrigerator.
  3. Level the Refrigerator: Adjust the leveling legs to ensure the refrigerator is perfectly level from front to back and side to side.
  4. Connect Water Supply: Connect water line to the ice maker and water dispenser using a certified water line kit.
  5. Electrical Connection: Connect to a dedicated 115V, 60Hz, AC only outlet. Do not use an extension cord.
  6. Clearance Check: Ensure proper clearance (2 inches on sides, 4 inches on back, 1 inch on top) for ventilation.
  7. Initial Setup: Allow refrigerator to stand upright for 4 hours before plugging in. Set temperature controls and test all functions.
Warning: Professional installation recommended for water line connections to prevent leaks and ensure proper operation.

Specifications

Model Series RF28R7351SR/AA
Type French Door Refrigerator
Color Stainless Steel
Total Capacity 28 cu. ft.
Fresh Food Capacity 18.6 cu. ft.
Freezer Capacity 9.4 cu. ft.
Control Type Digital Touch Controls
Energy Rating ENERGY STAR® Certified
Annual Energy Use 686 kWh
Power Requirements 115V, 60Hz, 7.5A
Dimensions (HxWxD) 70.75 x 35.75 x 36.25 inches
Weight 330 lbs
Water Filter DA29-00020B (Every 6 months)

Warranty Information

  • Full Warranty: 1 year parts and labor
  • Sealed System Warranty: 5 years on compressor and cooling system
  • Digital Inverter Compressor: 10 years limited warranty

For warranty service, contact Samsung Customer Service at 1-800-SAMSUNG or visit Samsung.com

Key Features

Digital Inverter Compressor

Samsung's advanced Digital Inverter Compressor automatically adjusts cooling speed to maintain optimal temperature with less energy consumption and noise.

Twin Cooling Plus™

Dual evaporators maintain ideal humidity levels in both fridge and freezer compartments, keeping food fresher longer while preventing odor transfer.

FlexZone™ Drawer

Convertible temperature drawer that can function as a refrigerator, freezer, or beverage center with four different temperature settings.

Metal Cooling

Enhanced cooling technology that uses metal plates to quickly absorb and evenly distribute cold air throughout the refrigerator compartment.

Family Hub™

21.5-inch touchscreen with Wi-Fi connectivity for managing groceries, viewing family calendars, streaming entertainment, and controlling smart home devices.

AutoFill Water Pitcher

Smart water dispenser automatically fills your pitcher or bottle to the desired level using built-in sensors for spill-free convenience.

Advanced Cooling Technologies

Precise Temperature Control

Maintains consistent temperatures within ±0.5°F for optimal food preservation

Multi-Air Flow

Multiple vents distribute cold air evenly throughout all shelves and compartments

Power Cool

Rapid cooling function that quickly lowers temperature when adding new groceries

Power Freeze

Accelerated freezing function that preserves food quality and nutrients

Holiday Mode

Energy-saving mode for extended absences while maintaining basic functions

Door Alarm

Audible alert system that notifies when doors are left open for extended periods

Troubleshooting

Problem Possible Cause Solution
Refrigerator not cooling Power issue, temperature settings, blocked vents Check power supply, adjust temperature settings, clear obstructed vents
Ice maker not working Water supply issue, clogged filter, freezer temperature Check water line, replace water filter, ensure freezer is at 0°F
Water dispenser not working Clogged filter, frozen line, water pressure Replace water filter, check for frozen lines, verify water pressure
Excessive frost in freezer Door seal issue, frequent door openings, high humidity Check door seals, minimize door openings, defrost if necessary
Unusual noises Leveling issue, items vibrating, normal compressor sounds Re-level refrigerator, secure items inside, identify normal operating sounds
Display panel not working Power surge, control board issue, loose connection Reset power, check connections, contact service if persistent

Error Codes

  • 22E / 23E: Freezer temperature sensor error - Contact service center
  • 24E / 25E: Refrigerator temperature sensor error - Contact service center
  • 30E / 31E: Defrost sensor error - Contact service center
  • 32E: Ice room temperature sensor error - Contact service center
  • 84E: Communication error - Reset power, contact service if persistent
  • 90E: Ice maker communication error - Reset ice maker, contact service

Manual Downloads

Current Model Manuals

RF28R7351SR

28 cu. ft. French Door with Family Hub

RF23R6201SR

23 cu. ft. French Door Refrigerator

RF26R7201SG

26 cu. ft. Smart French Door

RF22N9781SG

22 cu. ft. Bespoke French Door

Popular Previous Models

RF28HMEDBSR

28 cu. ft. Chef Collection

RF263TEAESR

26 cu. ft. Triple Cooling

RF4287HARS

28 cu. ft. 4-Door Flex

RF260BEAESR

26 cu. ft. Food ShowCase

Note: For models not listed here, please visit the Samsung Support Website for complete documentation.