Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Tape measure
- Water line kit (for ice maker)
Step-by-Step Installation
- Choose Installation Location: Select a location with proper ventilation, away from heat sources and direct sunlight on a solid, level floor.
- Remove Packaging Materials: Remove all shipping materials, tapes, and protective films from the refrigerator.
- Adjust Leveling: Adjust the front leveling legs to ensure the refrigerator is level from front to back and side to side.
- Connect Water Supply: Connect water supply line to the ice maker and water dispenser. Use only certified water lines.
- Electrical Connection: Connect to a dedicated 115V, 60Hz, 15A grounded outlet. Do not use an extension cord.
- Clearance Check: Ensure proper clearance - 2 inches at back, 1 inch at top and sides for adequate ventilation.
- Initial Setup: Allow refrigerator to stand upright for 4 hours before plugging in. Set temperature controls and run initial cooling cycle.
Specifications
| Model Series | RF23A9675SG |
| Type | Four Door French Door Refrigerator |
| Color | Stainless Steel / Black Stainless |
| Capacity | 23.0 cubic feet |
| Noise Level | 39 dB |
| Control Type | Touch Screen with LCD Display |
| Energy Rating | ENERGY STAR® Certified |
| Annual Energy Use | 560 kWh/year |
| Power Requirements | 115V, 60Hz, 15A |
| Dimensions (HxWxD) | 70 x 36 x 34.5 inches |
| Weight | 298 lbs |
| Ice System | Twin Cooling Plus™ with external water dispenser |
Warranty Information
- Full Warranty: 1 year parts and labor
- Sealed System Warranty: 5 years on compressor and cooling system
- Digital Inverter Compressor: 10 years limited warranty
For warranty service, contact Samsung Customer Service at 1-800-SAMSUNG or visit Samsung.com
Key Features
Family Hub™
21.5-inch touch screen that lets you see inside your fridge, manage groceries, stream music, and control smart home devices.
Digital Inverter Compressor
Advanced compressor technology that adjusts cooling power to demand, saving energy while providing consistent temperature control.
Twin Cooling Plus™
Dual evaporators maintain optimal humidity levels in both fridge and freezer compartments, keeping food fresher longer.
FlexZone™ Drawer
Convertible temperature drawer that can be used as a refrigerator, freezer, or beverage center with four temperature settings.
Beverage Center
External water and ice dispenser with AutoFill water pitcher feature that automatically fills your container to the desired level.
Metal Cooling
Advanced cooling technology that uses metal plates to evenly distribute cold air throughout the refrigerator compartments.
Smart Features Explained
View Inside
Three interior cameras let you see what's inside your fridge from anywhere using your smartphone
Grocery Management
Track expiration dates, create shopping lists, and order groceries directly from the Family Hub screen
Smart Home Control
Control compatible smart lights, thermostats, and cameras through the refrigerator's touch screen
Entertainment Hub
Stream music, watch TV, display family photos, and access popular apps directly on the Family Hub
Voice Control
Integrated Bixby and Alexa compatibility for hands-free control of refrigerator functions
Food Management
Get recipe suggestions based on ingredients you have and track food inventory automatically
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Refrigerator not cooling | Power issue, temperature settings incorrect | Check power supply, verify temperature settings, ensure proper ventilation |
| Ice maker not working | Water supply issue, clogged filter, freezer too warm | Check water line, replace water filter, ensure freezer temperature is 0°F |
| Water dispenser not working | Clogged filter, kinked water line, air in system | Replace water filter, check water line, purge air from system |
| Excessive frost buildup | Door not sealing, frequent door openings, high humidity | Check door seals, reduce door openings, ensure proper room ventilation |
| Unusual noises | Leveling issue, items vibrating, normal compressor sounds | Re-level refrigerator, secure items inside, understand normal operation sounds |
| Display not working | Power surge, control board issue, display failure | Reset power, check control board connections, contact service |
Error Codes
- 22E / 23E: Freezer sensor error - Check sensor connections
- 24E: Fridge sensor error - Check sensor connections
- 31E: Ice room sensor error - Check ice maker sensor
- 32E: Defrost sensor error - Check defrost system
- 84E: Communication error - Reset power, check control board
- 91E: Ice maker communication error - Check ice maker connections
Manual Downloads
Current Model Manuals
RF23A9675SG
23 cu.ft Family Hub 4-Door
RF26A9675SG
26 cu.ft Family Hub 4-Door
RF28A9675SG
28 cu.ft Family Hub 4-Door
RF23A9670SG
23 cu.ft 4-Door Flex
Popular Previous Models
RF28K9580SG
28 cu.ft 4-Door Flex
RF26JAEDBSR
26 cu.ft 4-Door French Door
RF28R7550SG
28 cu.ft 4-Door with Food ShowCase
RF23M8590SG
23 cu.ft 4-Door with Twin Cooling