Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Tape measure
- Water line installation kit
Step-by-Step Installation
- Choose Installation Location: Select a location with proper ventilation, away from heat sources, and on a solid, level floor.
- Remove Packaging Materials: Remove all shipping materials, tapes, and protective films from the refrigerator.
- Adjust Leveling: Adjust the leveling legs to ensure the refrigerator is perfectly level from front to back and side to side.
- Connect Water Supply: Connect the water line to the refrigerator's water inlet valve for ice maker and water dispenser.
- Electrical Connection: Connect to a dedicated 115V, 60Hz, 15-20 amp grounded electrical outlet.
- Clearance Check: Ensure proper clearance - 2 inches at back, 1 inch at top, and 1 inch on both sides for ventilation.
- Initial Setup: Allow refrigerator to stand upright for 4 hours before plugging in. Set temperature controls and run initial ice maker cycle.
Specifications
| Model Series | RF28R7351SR |
| Type | Four Door French Door Refrigerator |
| Color | Stainless Steel / Black Stainless |
| Total Capacity | 28 cu. ft. |
| FlexZone Capacity | Convertible 102L Compartment |
| Control Type | Touch Screen Display |
| Energy Rating | ENERGY STAR® Certified |
| Annual Energy Use | 608 kWh/year |
| Power Requirements | 115V, 60Hz, 15A |
| Dimensions (HxWxD) | 70.5 x 36 x 34.5 inches |
| Weight | 328 lbs |
| Ice System | Twin Cooling Plus with External Water Dispenser |
Warranty Information
- Full Warranty: 1 year parts and labor
- Sealed System Warranty: 5 years on compressor and cooling system
- Digital Inverter Compressor: 10 years limited warranty
- Additional Coverage: Optional extended warranty available
For warranty service, contact Samsung Customer Service at 1-800-SAMSUNG or visit Samsung.com
Key Features
FlexZone Convertible Compartment
Four temperature settings allow you to convert the compartment between refrigerator and freezer modes to suit your storage needs.
Twin Cooling Plus™
Dual evaporators maintain ideal humidity levels in both the refrigerator and freezer, keeping food fresher longer while preventing odor transfer.
Digital Inverter Compressor
Advanced compressor technology adjusts cooling power to actual usage, reducing energy consumption by up to 50% while providing reliable performance.
External Water & Ice Dispenser
Convenient external dispenser provides chilled water and ice without opening the doors, helping maintain consistent internal temperatures.
Family Hub™ Technology
21.5-inch touch screen allows you to manage groceries, stream entertainment, view interior cameras, and control smart home devices.
Beverage Center
Dedicated beverage section with adjustable shelves accommodates tall bottles and provides easy access to frequently used drinks.
FlexZone Temperature Settings
Refrigerator Mode
Standard refrigerator setting (1-4°C) for dairy, beverages, and fresh foods
Chill Mode
Slightly cooler setting (-1 to 1°C) ideal for meats, fish, and ready-to-eat foods
Soft Freeze Mode
Partial freezing (-5 to -3°C) keeps foods like ice cream scoopable
Freezer Mode
Full freezer setting (-18°C or lower) for long-term frozen storage
Wine Mode
Specialized temperature control for optimal wine storage conditions
Custom Mode
User-defined temperature setting for specialized storage needs
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Refrigerator not cooling | Power issue, temperature setting incorrect, dirty condenser coils | Check power supply, verify temperature settings, clean condenser coils |
| Water dispenser not working | Water supply issue, clogged filter, frozen water line | Check water supply, replace water filter, check for frozen lines |
| Ice maker not producing ice | Water supply issue, ice maker turned off, clogged filter | Ensure water connected, check ice maker switch, replace filter |
| Unusual noises | Normal operation sounds, items vibrating, compressor issues | Identify noise type, secure items in refrigerator, contact service if persistent |
| Excessive frost buildup | Door not sealing properly, frequent door openings, humid conditions | Check door seals, minimize door openings, ensure proper ventilation |
| Display panel not working | Power issue, control board problem, child lock activated | Check power, reset refrigerator, check child lock settings |
Error Codes
- 22E / 23E: Freezer temperature sensor error - Contact service center
- 24E: Refrigerator temperature sensor error - Contact service center
- 25E: Defrost sensor error - Contact service center
- 30E / 31E: Ice maker communication error - Reset ice maker
- 32E: Ice maker motor error - Contact service center
- 84E: Communication error with display - Reset refrigerator
Manual Downloads
Current Model Manuals
RF28R7351SR
28 cu. ft. 4-Door Flex Refrigerator
RF28R7201SR
28 cu. ft. Family Hub Refrigerator
RF26R7201SR
26 cu. ft. 4-Door Flex Refrigerator
RF23R6201SR
23 cu. ft. 4-Door Flex Refrigerator
Popular Previous Models
RF28HMEDBSR
28 cu. ft. 4-Door Flex
RF26HFENDSR
26 cu. ft. Chef Collection
RF25HMEDBSR
25 cu. ft. 4-Door Flex
RF22R7351SR
22 cu. ft. 4-Door Flex