Samsung Bespoke Refrigerator

User Manual & Installation Guide

French Door Series

Installation Guide

Tools Needed:

  • Adjustable wrench
  • Level
  • Screwdrivers (flat and Phillips)
  • Tape measure
  • Pliers

Step-by-Step Installation

  1. Choose Installation Location: Select a location with proper ventilation, away from heat sources, and on a solid, level floor.
  2. Remove Packaging Materials: Remove all shipping materials, tapes, and protective films from the refrigerator.
  3. Adjust Leveling Legs: Adjust the front leveling legs to ensure the refrigerator is level and doors close properly.
  4. Connect Water Supply: Connect the water line to the refrigerator's water inlet valve for ice maker and water dispenser.
  5. Electrical Connection: Plug into a dedicated 115V, 60Hz, 15A grounded outlet. Do not use an extension cord.
  6. Allow Stabilization: Let the refrigerator stand upright for at least 4 hours before turning on to allow fluids to settle.
  7. Initial Setup: Turn on the refrigerator, set the temperature, and allow 24 hours for optimal cooling performance.
Warning: Professional installation recommended to ensure proper operation and maintain warranty coverage.

Specifications

Model Series RF28T5F01D
Type French Door Refrigerator
Color Options Customizable Panels (White, Black, Stainless, Blue, Pink)
Total Capacity 28 cu. ft.
Fresh Food Capacity 18.6 cu. ft.
Freezer Capacity 9.4 cu. ft.
Control Type Touch Controls with Family Hub™
Energy Rating ENERGY STAR® Certified
Annual Energy Use 608 kWh
Power Requirements 115V, 60Hz, 15A
Dimensions (HxWxD) 70.5 x 36 x 34.5 inches
Weight 330 lbs

Warranty Information

  • Full Warranty: 1 year parts and labor
  • Sealed System Warranty: 5 years on compressor and cooling system
  • Digital Inverter Compressor: 10 years
  • Additional Coverage: Optional extended warranty available

For warranty service, contact Samsung Customer Service at 1-800-SAMSUNG or visit Samsung.com

Key Features

Bespoke Design

Customizable glass panels allow you to personalize your refrigerator's appearance to match your kitchen decor with various color options.

Family Hub™

21.5-inch touchscreen display with built-in cameras, voice control, smart home integration, and entertainment features for the modern kitchen.

Digital Inverter Compressor

Advanced compressor technology that adjusts cooling power to actual conditions, saving energy while maintaining consistent temperature.

Twin Cooling Plus™

Dual evaporators maintain optimal humidity levels in both refrigerator and freezer compartments, keeping food fresher longer.

FlexZone™ Drawer

Convertible temperature drawer that can be used as a refrigerator, freezer, or beverage center with four different temperature settings.

Metal Cooling

Enhanced cooling technology that uses metal plates to quickly absorb and distribute cold air evenly throughout the refrigerator.

Smart Features Explained

View Inside

Built-in cameras let you check refrigerator contents remotely via smartphone app

Voice Control

Compatible with Bixby, Alexa, and Google Assistant for hands-free operation

SmartThings Integration

Connect with other smart home devices for automated kitchen experiences

Meal Planning

Access recipes, create shopping lists, and manage food inventory

Entertainment

Stream music, watch videos, and display family photos on the Family Hub screen

Food Management

Track expiration dates and receive alerts when items are running low

Troubleshooting

Problem Possible Cause Solution
Refrigerator not cooling Power issue, temperature settings, dirty condenser coils Check power supply, verify temperature settings, clean condenser coils
Ice maker not working Water supply issue, clogged filter, freezer temperature too warm Check water line, replace water filter, ensure freezer is at 0°F
Water dispenser not working Clogged filter, frozen water line, water pressure issue Replace water filter, check for frozen lines, verify water pressure
Unusual noises Normal operation sounds, items vibrating, compressor issues Identify noise source, secure items in refrigerator, contact service if persistent
Display not working Power issue, control board problem, screen damage Check power connection, reset refrigerator, contact service
Excessive frost buildup Door seal issue, frequent door openings, defrost system problem Check door seals, reduce door openings, contact service for defrost system

Error Codes

  • 22E / 23E: Freezer temperature sensor error - Contact service center
  • 31E / 32E: Refrigerator temperature sensor error - Contact service center
  • 84E: Communication error between main and display board - Reset refrigerator
  • 91E: Ice maker communication error - Reset ice maker
  • 95E: Defrost sensor error - Contact service center
  • EIF: Ice full sensor error - Clear ice bin and reset

Manual Downloads

Current Model Manuals

RF28T5F01D

28 cu. ft. Bespoke 4-Door Flex

RF23T5F01D

23 cu. ft. Bespoke 3-Door

RF30T5F01D

30 cu. ft. Bespoke Counter Depth

RF26T5F01D

26 cu. ft. Bespoke French Door

Popular Previous Models

RF28R7F01D

28 cu. ft. Family Hub®

RF26J7F01D

26 cu. ft. French Door

RF22N9F01D

22 cu. ft. 4-Door Flex

RF18H9F01D

18 cu. ft. Counter Depth

Note: For models not listed here, please visit the Samsung Support Website for complete documentation.