Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Tape measure
- Water line kit (if connecting to water)
Step-by-Step Installation
- Choose Installation Location: Select a location with proper ventilation, away from heat sources and direct sunlight.
- Remove Packaging: Remove all packaging materials, tape, and shipping bolts from the refrigerator.
- Level the Refrigerator: Adjust the leveling legs to ensure the refrigerator is level from front to back and side to side.
- Connect Water Supply: Connect water supply line to the water inlet valve for ice maker and water dispenser.
- Electrical Connection: Connect to a properly grounded 120V, 60Hz, dedicated outlet. Do not use an extension cord.
- Clearance Check: Ensure proper clearance on all sides for ventilation and door opening.
- Initial Setup: Allow refrigerator to stand upright for 2 hours before plugging in. Set temperature controls.
Specifications
| Model Series | RF28R7201SR/AA |
| Type | French Door 4-Door Flex Refrigerator |
| Color | Stainless Steel / Custom Panels |
| Total Capacity | 28 cu. ft. |
| Noise Level | 39 dB |
| Control Type | Digital Touch Controls with LCD Display |
| Energy Rating | ENERGY STAR® Certified |
| Annual Energy Use | 608 kWh/year |
| Power Requirements | 120V, 60Hz, 15A |
| Dimensions (HxWxD) | 70.75 x 35.75 x 34.5 inches |
| Weight | 328 lbs |
| Ice System | Twin Cooling Plus™ with external ice/water |
Warranty Information
- Full Warranty: 1 year parts and labor
- Sealed System Warranty: 5 years on compressor and parts
- Digital Inverter Compressor: 10 years
For warranty service, contact Samsung Customer Service at 1-800-SAMSUNG or visit Samsung.com
Key Features
Bespoke Design
Customizable exterior panels and colors to match your kitchen decor. Mix and match colors and finishes for a personalized look.
FlexZone Drawer
Convertible temperature drawer that can switch between refrigerator and freezer modes to accommodate changing storage needs.
Twin Cooling Plus™
Dual evaporators maintain optimal humidity levels in both fridge and freezer compartments, keeping food fresher longer.
Digital Inverter Compressor
Energy-efficient compressor that adjusts cooling power based on usage patterns, reducing energy consumption and operating noise.
Family Hub™
Smart 21.5" touchscreen with voice control, internal cameras, music streaming, calendar, and smart home integration.
Metal Cooling
Advanced cooling technology that uses metal plates to quickly cool items and maintain consistent temperatures.
FlexZone Modes Explained
Refrigerator Mode
Ideal for storing beverages, deli items, and frequently accessed foods at 34°F
Freezer Mode
Perfect for frozen goods, ice cream, and long-term storage at 0°F
Wine Cellar Mode
Specialty setting for wine storage at optimal 45-55°F temperature range
Meat & Fish Mode
Dedicated setting for fresh meats and seafood at near-freezing temperatures
Beverage Center
Optimized for chilling drinks quickly and maintaining perfect serving temperature
Custom Temp
User-defined temperature setting for specialized storage needs
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Refrigerator not cooling | Power issue, temperature setting, dirty condenser coils | Check power supply, adjust temperature settings, clean condenser coils |
| Ice maker not working | Water supply issue, clogged filter, frozen line | Check water connection, replace water filter, check for frozen lines |
| Water dispenser not working | Clogged filter, frozen reservoir, water line issue | Replace water filter, check for frozen components, inspect water line |
| Unusual noises | Normal operation sounds, items vibrating, compressor issues | Identify noise source, secure items in fridge, contact service if persistent |
| Excessive frost buildup | Door not sealing, frequent door openings, humid environment | Check door seals, reduce door openings, defrost if necessary |
| Display not working | Power issue, control board problem, child lock activated | Check power, reset refrigerator, check child lock settings |
Error Codes
- 22E / 23E: Evaporator sensor issue - Contact service center
- 32E / 33E: Freezer temperature sensor error - Check sensor connection
- 84E: Ice maker communication error - Reset ice maker
- 91E: Defrost heater error - Contact service center
- 95E: Compressor communication error - Power cycle refrigerator
- CE: Communication error - Reset control board
Manual Downloads
Current Bespoke Models
RF28R7201SR
28 cu.ft. 4-Door Flex
RF23R6201SR
23 cu.ft. 3-Door Flex
RF26R7201SR
26 cu.ft. Family Hub
RF22R7201SR
22 cu.ft. Counter Depth
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