Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Tape measure
- Pliers
Step-by-Step Installation
- Choose Installation Location: Select a location with proper ventilation, away from heat sources and direct sunlight on a solid, level floor.
- Remove Packaging Materials: Remove all shipping materials, protective films, and tape from the refrigerator.
- Level the Refrigerator: Adjust the leveling legs to ensure the refrigerator is perfectly level from front to back and side to side.
- Connect Water Line: Connect the water supply line to the water inlet valve for ice maker and water dispenser functionality.
- Electrical Connection: Connect to a dedicated 115V, 60Hz, AC only grounded outlet. Do not use an extension cord.
- Clearance Check: Ensure proper clearance (2 inches on sides, 1 inch on back, 4 inches on top) for adequate ventilation.
- Initial Setup: Allow refrigerator to stand upright for 4 hours before plugging in. Set temperature controls and wait 24 hours for ice production.
Specifications
| Model Series | RF28R7351SG/AA |
| Type | 4-Door French Door Refrigerator |
| Color | Stainless Steel / Bespoke Panel Ready |
| Total Capacity | 28 cu. ft. |
| Fresh Food Capacity | 18.6 cu. ft. |
| Freezer Capacity | 9.4 cu. ft. |
| Noise Level | 39 dB |
| Control Type | Digital Touch Controls with LCD Display |
| Energy Rating | ENERGY STAR® Certified |
| Annual Energy Use | 686 kWh |
| Power Requirements | 115V, 60Hz, 7.5A |
| Dimensions (HxWxD) | 70.75 x 35.75 x 34.5 inches |
| Weight | 326 lbs |
| Ice System | Twin Cooling Plus™ with External Water Dispenser |
Warranty Information
- Full Warranty: 1 year parts and labor
- Sealed System Warranty: 5 years on compressor and cooling system
- Digital Inverter Compressor: 10 years limited warranty
- Additional Coverage: Optional extended warranty available
For warranty service, contact Samsung Customer Service at 1-800-SAMSUNG or visit Samsung.com
Key Features
Bespoke Design
Customizable panels and colors allow you to personalize your refrigerator to match your kitchen decor with interchangeable front panels.
Digital Inverter Compressor
Samsung's advanced Digital Inverter Compressor automatically adjusts cooling power to save energy and maintain consistent temperatures.
Twin Cooling Plus™
Dual evaporators maintain ideal humidity levels in both the refrigerator and freezer compartments to keep food fresher longer.
FlexZone™ Drawer
Convertible temperature drawer that can be used as a refrigerator, freezer, or beverage center with four temperature settings.
Family Hub™
21.5" touchscreen display with Wi-Fi connectivity for managing groceries, streaming entertainment, and controlling smart home devices.
Metal Cooling
Enhanced cooling technology with metal plates that quickly absorb and distribute cold air for faster cooling and better temperature consistency.
Smart Features Explained
View Inside
Built-in cameras let you see inside your fridge from your smartphone while grocery shopping
Voice Control
Compatible with Bixby, Alexa, and Google Assistant for hands-free operation
Meal Planner
Access recipes and create shopping lists directly from the Family Hub screen
SmartThings Integration
Connect with other SmartThings devices for complete home automation
Food Management
Track food expiration dates and receive alerts when items are running low
Entertainment Hub
Stream music, watch TV, and display family photos on the large touchscreen
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Refrigerator not cooling | Power issue, temperature settings incorrect | Check power supply, verify temperature settings are correct |
| Ice maker not working | Water supply issue, ice maker turned off | Check water line connection, ensure ice maker is enabled in settings |
| Water dispenser not working | Clogged filter, water line issue | Replace water filter, check water line connections |
| Unusual noises | Normal operation sounds, items vibrating | Identify noise type, ensure items are not touching interior walls |
| Excessive frost buildup | Door not sealing properly, frequent door openings | Check door seals, minimize door openings, ensure proper closure |
| Display not working | Power issue, control board problem | Check power connection, reset refrigerator, contact service |
Error Codes
- 22 E / 22 C: Freezer sensor error - Contact service center
- 23 E / 23 C: Refrigerator sensor error - Contact service center
- 24 E: Defrost sensor error - Contact service center
- 25 E: Ice room sensor error - Contact service center
- 30 E: Communication error - Power cycle refrigerator
- 32 E: Door open error - Check if doors are properly closed
Manual Downloads
Current Model Manuals
RF28R7351SG
28 cu.ft. 4-Door French Door
RF23R7351SG
23 cu.ft. 4-Door French Door
RF26R7351SG
26 cu.ft. Family Hub Model
RF30R7351SG
30 cu.ft. Bespoke Edition
Popular Previous Models
RF28R7551SG
28 cu.ft. 2022 Model
RF26J7500SR
26 cu.ft. 2021 Model
RF28HDEDBSR
28 cu.ft. 2020 Model
RF260BEAESR
26 cu.ft. 2019 Model