Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Tape measure
- Pliers
Step-by-Step Installation
- Choose Installation Location: Select a location with adequate ventilation and access to electrical outlet on a solid, level floor.
- Remove Packaging Materials: Remove all shipping materials, protective films, and transit bolts from the refrigerator.
- Level the Refrigerator: Adjust the leveling legs to ensure the refrigerator is perfectly level from front to back and side to side.
- Connect Water Line: For ice maker and water dispenser models, connect to a cold water supply line using the provided kit.
- Electrical Connection: Connect to a dedicated 115V, 60Hz, 15A grounded outlet. Do not use an extension cord.
- Clearance Check: Ensure proper clearance (2 inches on sides, 4 inches on back, 1 inch on top) for ventilation.
- Initial Setup: Allow refrigerator to stand upright for 4 hours before plugging in. Set temperature controls and wait 24 hours for optimal cooling.
Specifications
| Model Series | RF23A9771SR/AA |
| Type | French Door Refrigerator |
| Color | Stainless Steel / Custom Panels |
| Capacity | 23 cu ft |
| Noise Level | 39 dB |
| Control Type | Digital Touch Controls with LCD Display |
| Energy Rating | ENERGY STAR® Certified |
| Annual Energy Use | 560 kWh |
| Power Requirements | 115V, 60Hz, 15A |
| Dimensions (HxWxD) | 70 x 36 x 34.5 inches |
| Weight | 298 lbs |
| Ice Production | 4.5 lbs per day |
Warranty Information
- Full Warranty: 1 year parts and labor
- Sealed System Warranty: 5 years on compressor and cooling system
- Additional Coverage: Optional extended warranty available
For warranty service, contact Samsung Customer Service at 1-800-SAMSUNG or visit Samsung.com
Key Features
Bespoke Design
Customizable front panels and colors allow you to personalize your refrigerator to match your kitchen decor and style preferences.
Family Hub™
Built-in smart screen with Wi-Fi connectivity for managing groceries, family calendars, streaming entertainment, and controlling smart home devices.
Twin Cooling Plus™
Dual evaporators maintain optimal humidity levels in both fridge and freezer compartments, keeping food fresher longer.
FlexZone™ Drawer
Convertible temperature drawer that can be used as a refrigerator, freezer, or beverage center with four different temperature settings.
Metal Cooling
Advanced cooling technology that uses metal plates to evenly distribute cold air throughout the refrigerator for consistent temperature control.
AutoFill Water Pitcher
Smart sensor technology automatically fills your water pitcher to the perfect level without spills or overflows.
Smart Features Explained
Voice Control
Compatible with Bixby, Alexa, and Google Assistant for hands-free operation and control
SmartThings Integration
Connect to Samsung's SmartThings ecosystem for seamless smart home control and monitoring
View Inside
Built-in cameras let you see what's inside your refrigerator from your smartphone while shopping
Food Management
Track expiration dates, create shopping lists, and get recipe suggestions based on available ingredients
Energy Monitoring
Monitor energy usage and receive alerts for optimal energy-saving operation
Software Updates
Receive automatic software updates with new features and performance improvements
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Refrigerator not cooling | Power issue, temperature settings, dirty condenser coils | Check power supply, adjust temperature settings, clean condenser coils |
| Ice maker not working | Water supply issue, freezer temperature too warm | Check water line connection, ensure freezer is at 0°F or below |
| Water dispenser not working | Clogged filter, water line issue, frozen line | Replace water filter, check water line, thaw if frozen |
| Unusual noises | Normal operation sounds, items vibrating, compressor issues | Identify normal sounds, secure items, contact service if abnormal |
| Excessive frost buildup | Door not sealing, frequent door openings, humid conditions | Check door seals, minimize door openings, defrost if needed |
| Display not working | Power surge, control board issue, loose connection | Reset power, check connections, contact service if persists |
Error Codes
- 22E/23E: Freezer temperature sensor error - Contact service center
- 31E/32E: Fridge temperature sensor error - Contact service center
- 84E: Communication error - Reset power, contact service if persists
- 91E: Defrost sensor error - Contact service center
- 95E: Ice maker communication error - Reset ice maker, contact service
- EIF/EFF: Ice maker fill error - Check water supply and filter
Manual Downloads
Current Model Manuals
RF23A9771SR
23 cu ft Bespoke 4-Door Flex
RF23A9671SG
23 cu ft Bespoke French Door
RF23A9571SG
23 cu ft Family Hub French Door
RF23A9071SG
23 cu ft Standard French Door
Popular Previous Models
RF22R7351SR
22 cu ft 4-Door Flex
RF23M8590SG
23 cu ft Chef Collection
RF260BEAESR
26 cu ft French Door
RF28R7351SG
28 cu ft 4-Door Flex