Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Tape measure
- Water line kit (for ice maker)
Step-by-Step Installation
- Choose Installation Location: Select a location with proper ventilation, away from heat sources and direct sunlight, on a solid, level floor.
- Remove Packaging Materials: Remove all shipping materials, protective films, and tape from the refrigerator.
- Level the Refrigerator: Adjust the leveling legs to ensure the refrigerator is perfectly level from front to back and side to side.
- Connect Water Supply: Connect the water line to the ice maker and water dispenser using a certified water line kit.
- Electrical Connection: Connect to a dedicated 115V, 60Hz, 15-20 amp grounded outlet. Do not use an extension cord.
- Clearance Check: Ensure proper clearance - 2 inches at back, 1 inch at top, and 1 inch on both sides for ventilation.
- Initial Setup: Allow the refrigerator to stand upright for 4 hours before plugging in. Set temperature controls and run initial ice maker cycle.
Specifications
| Model Series | RF28R7351SG |
| Type | 4-Door French Door Refrigerator |
| Color | Stainless Steel / Black Stainless |
| Total Capacity | 28 cu. ft. |
| Fresh Food Capacity | 18.6 cu. ft. |
| Freezer Capacity | 9.4 cu. ft. |
| Control Type | Digital Touch Controls with LCD Display |
| Energy Rating | ENERGY STAR® Certified |
| Annual Energy Consumption | 685 kWh/year |
| Power Requirements | 115V, 60Hz, 15A |
| Dimensions (HxWxD) | 70.5 x 36 x 34.5 inches |
| Weight | 330 lbs |
| Ice Maker Type | Twin Cooling Plus™ with FlexZone Drawer |
Warranty Information
- Full Warranty: 1 year parts and labor
- Sealed System Warranty: 5 years on compressor and parts
- Digital Inverter Compressor: 10 years limited warranty
- Additional Coverage: Optional extended warranty available
For warranty service, contact Samsung Customer Service at 1-800-SAMSUNG or visit Samsung.com
Key Features
Digital Inverter Compressor
Samsung's advanced Digital Inverter Compressor automatically adjusts cooling speed to maintain optimal temperature, reducing energy consumption and noise while extending appliance life.
Twin Cooling Plus™
Dual evaporators maintain ideal humidity levels in both the refrigerator and freezer, keeping food fresher longer while preventing odor transfer between compartments.
FlexZone Drawer
Convertible temperature drawer that can be switched between refrigerator and freezer modes, perfect for storing meats, beverages, or frozen goods with flexible organization.
Family Hub™
21.5-inch touchscreen display with built-in cameras, voice control, smart home integration, and entertainment features for complete kitchen management.
Metal Cooling
Advanced metal cooling plates help maintain consistent temperatures and quickly recover after door openings, ensuring optimal food preservation.
External Water & Ice Dispenser
Convenient external dispenser provides filtered water and ice without opening the doors, featuring Craft Ice™ sphere maker for slow-melting ice spheres.
Smart Features Explained
View Inside
Built-in cameras let you see refrigerator contents remotely via smartphone app
Voice Control
Compatible with Bixby, Alexa, and Google Assistant for hands-free operation
Meal Planning
Integrated meal planner with recipe suggestions based on inventory
Smart Diagnosis
Automated troubleshooting and service scheduling through the app
Food Management
Track food expiration dates and create shopping lists automatically
Entertainment Hub
Stream music, watch videos, and display family calendars on the screen
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Refrigerator not cooling | Power issue, temperature settings, dirty condenser coils | Check power supply, verify temperature settings, clean condenser coils |
| Ice maker not working | Water supply issue, clogged filter, frozen line | Check water connection, replace water filter, check for frozen lines |
| Water dispenser not working | Clogged filter, water pressure, frozen reservoir | Replace water filter, check water pressure, check for frozen parts |
| Unusual noises | Fan obstruction, compressor issues, ice maker cycle | Check for obstructions, ensure level installation, normal ice maker sounds |
| Excessive frost buildup | Door seal issues, frequent door openings, high humidity | Check door seals, reduce door openings, ensure proper ventilation |
| Display not working | Power issue, control board failure, loose connections | Check power supply, reset unit, contact service if persistent |
Error Codes
- 22E / 23E: Temperature sensor error - Check sensors and connections
- 32E: Freezer temperature error - Check freezer temperature settings
- 84E: Ice maker communication error - Reset ice maker system
- 91E: Defrost system error - Check defrost heater and thermostat
- EIF / EIFP: Ice full sensor error - Check ice bucket position
- 5C / 5E: Communication error - Reset refrigerator or contact service
Manual Downloads
Current Model Manuals
RF28R7351SG
28 cu. ft. 4-Door French Door
RF23R6201SR
23 cu. ft. Smart Refrigerator
RF26R7201SG
26 cu. ft. Family Hub
RF22N9781SG
22 cu. ft. Bespoke
Popular Previous Models
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