Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Tape measure
- Water line kit (for ice maker)
Step-by-Step Installation
- Choose Installation Location: Select a location with proper ventilation, away from heat sources and direct sunlight on a solid, level floor.
- Remove Packaging Materials: Remove all shipping materials, protective films, and transit bolts from the refrigerator.
- Level the Refrigerator: Adjust the leveling legs to ensure the refrigerator is perfectly level from front to back and side to side.
- Connect Water Supply: Connect water line to the ice maker and water dispenser using a certified water line kit.
- Electrical Connection: Connect to a properly grounded 120V, 60Hz, dedicated outlet. Do not use an extension cord.
- Clearance Requirements: Ensure proper clearance - 2 inches at back, 1 inch at top, and 1 inch on both sides for ventilation.
- Initial Setup: Allow 24 hours for the refrigerator to reach optimal temperature before storing food.
Specifications
| Model Series | RF28R7351SR/AA |
| Type | 4-Door French Door Refrigerator |
| Color | Stainless Steel |
| Total Capacity | 28 cu. ft. |
| Fresh Food Capacity | 18.6 cu. ft. |
| Freezer Capacity | 9.4 cu. ft. |
| Control Type | Digital Touch Controls with LCD Display |
| Energy Rating | ENERGY STAR® Certified |
| Annual Energy Consumption | 608 kWh/year |
| Power Requirements | 115V, 60Hz, 15A |
| Dimensions (HxWxD) | 70 x 36 x 34.5 inches |
| Weight | 328 lbs |
| Ice System | Twin Cooling Plus™ with FlexZone Drawer |
Warranty Information
- Full Warranty: 1 year parts and labor
- Sealed System Warranty: 5 years on compressor and parts
- Digital Inverter Compressor: 10 years limited warranty
- Additional Coverage: Optional extended warranty available
For warranty service, contact Samsung Customer Service at 1-800-SAMSUNG or visit Samsung.com
Key Features
Digital Inverter Compressor
Samsung's advanced Digital Inverter Compressor automatically adjusts cooling speed to maintain optimal temperature, reducing energy consumption and operating noise.
Twin Cooling Plus™
Dual evaporators maintain ideal humidity levels in both the fridge and freezer, keeping food fresher longer while preventing odor transfer.
FlexZone Drawer
Convertible temperature drawer with four settings: Wine, Beverage, Meat, and Fish to provide optimal storage conditions for different food types.
External Water & Ice Dispenser
Convenient external dispenser provides chilled water and ice without opening the doors, helping to maintain consistent internal temperatures.
SmartThings Technology
Wi-Fi enabled for remote control via smartphone app, allowing you to adjust temperatures, monitor energy usage, and receive alerts.
Metal Cooling
Advanced metal back panel provides faster and more even cooling throughout the refrigerator compartment.
Storage Features Explained
Adjustable Gallon Door Bins
Spacious door bins designed to hold gallon-sized containers and large beverage bottles
Slide-Away Shelves
Adjustable tempered glass shelves that slide back for easy access to items in the back
CoolSelect Pantry
Temperature-controlled zone that keeps food at optimal temperatures for extended freshness
Dual Ice Maker
Produces both cubed and crushed ice simultaneously to meet all your ice needs
Deodorizing Filter
Built-in filter helps eliminate odors and keep food tasting fresh
LED Lighting
Energy-efficient LED lighting provides bright, even illumination throughout
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Refrigerator not cooling | Power issue, temperature setting incorrect | Check power supply, verify temperature settings are correct |
| Ice maker not working | Water supply issue, ice maker turned off | Check water line connection, ensure ice maker is activated |
| Water dispenser not working | Clogged filter, water line issue | Replace water filter, check water line connections |
| Excessive frost in freezer | Door not sealing properly, frequent door openings | Check door seals, reduce door opening frequency |
| Unusual noises | Leveling issue, normal compressor operation | Re-level the refrigerator, some noise during compressor cycles is normal |
| Display panel not working | Power surge, control board issue | Unplug for 5 minutes then restart, contact service if issue persists |
Error Codes
- 22E / 23E: Evaporator sensor issue - Contact service center
- 32E / 33E: Freezer temperature sensor error - Check freezer temperature
- 84E: Communication error - Unplug and restart refrigerator
- 91E: Ice maker communication error - Check ice maker connection
- 5C / 5H: Defrost system error - Contact service center
- 9C: Water filter reminder - Replace water filter
Manual Downloads
Current Model Manuals
RF28R7351SR
28 cu. ft. 4-Door French Door
RF23R6201SR
23 cu. ft. French Door
RF27T5201SR
27 cu. ft. Smart French Door
RF26J7500SR
26 cu. ft. Chef Collection
Popular Previous Models
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RF263TEAESR
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