Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Tape measure
- Water line kit (for ice maker)
Step-by-Step Installation
- Choose Installation Location: Select a location with proper ventilation, away from heat sources and direct sunlight, on a solid, level floor.
- Remove Packaging Materials: Remove all shipping materials, protective films, and tape from the refrigerator.
- Level the Refrigerator: Adjust the leveling legs to ensure the refrigerator is perfectly level from front to back and side to side.
- Connect Water Supply: Connect the water line to the ice maker and water dispenser using a certified water line kit.
- Electrical Connection: Connect to a properly grounded 120V, 60Hz, dedicated outlet. Do not use an extension cord.
- Clearance Check: Ensure proper clearance (2 inches on sides, 1 inch on back, 4 inches on top) for ventilation.
- Initial Setup: Allow the refrigerator to stand upright for 4 hours before plugging in. Set temperature controls and run initial ice maker cycle.
Specifications
| Model Series | RF28R7201SR/AA |
| Type | French Door Refrigerator |
| Color | Stainless Steel / Black Stainless |
| Capacity | 28.07 Cubic Feet |
| Noise Level | 39 dB |
| Control Type | Digital Touch Controls with LCD Display |
| Energy Rating | ENERGY STAR® Certified |
| Annual Energy Consumption | 608 kWh/year |
| Power Requirements | 120V, 60Hz, 15A |
| Dimensions (HxWxD) | 70.75 x 36.375 x 34.875 inches |
| Weight | 326 lbs |
| Water Filter Type | DA29-00020B (EveryDrop™) |
Warranty Information
- Full Warranty: 1 year parts and labor
- Sealed System Warranty: 5 years on compressor and cooling system
- Additional Coverage: Optional extended warranty available
For warranty service, contact Samsung Customer Service at 1-800-SAMSUNG or visit Samsung.com
Key Features
Triple Cooling System
Three separate cooling systems maintain optimal humidity levels in the refrigerator and freezer compartments, keeping food fresher longer.
FlexZone™ Drawer
Convertible temperature drawer that can be used as a refrigerator, freezer, or beverage center with precise temperature control.
External Water & Ice Dispenser
Convenient external dispenser provides filtered water and ice without opening the doors, helping to maintain consistent temperatures.
Twin Cooling Plus™
Advanced cooling technology that circulates cool, moist air in the fridge and dry air in the freezer to preserve food quality and prevent odor transfer.
SmartThings Technology
Wi-Fi enabled for remote control via smartphone app, allowing you to monitor temperature, receive filter replacement alerts, and diagnose issues.
Metal Cooling
Metal-backed shelves and walls provide faster cooling and better temperature distribution throughout the refrigerator compartment.
Storage Features Explained
Adjustable Gallon Door Bins
Spacious door bins designed to hold gallon-sized containers and large beverage bottles
Slide-Away Shelves
Shelves that slide back to accommodate tall items and large platters
Custom-Chill Pantry
Dedicated compartment with precise temperature control for specific food types
Dual Ice Maker
Produces both cubed ice and crushed ice simultaneously for different needs
LED Lighting
Energy-efficient LED lighting throughout for better visibility and longer life
Spill-Proof Glass Shelves
Tempered glass shelves with spill containment lips to prevent leaks between shelves
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Refrigerator not cooling | Power issue, temperature settings, dirty condenser coils | Check power supply, verify temperature settings, clean condenser coils |
| Ice maker not working | Water supply issue, clogged filter, frozen water line | Check water connection, replace water filter, check for frozen lines |
| Water dispenser not working | Clogged filter, frozen reservoir, air in line | Replace water filter, check for freezing, purge air from line |
| Excessive frost in freezer | Door not sealing, frequent door openings, high humidity | Check door seals, minimize door openings, ensure proper ventilation |
| Unusual noises | Normal operation sounds, items vibrating, ice maker cycling | Identify noise source, secure items, understand normal operation sounds |
| Display panel not working | Power surge, control board issue, loose connection | Reset power, check connections, contact service if persistent |
Error Codes
- 22E / 23E: Freezer temperature sensor error - Contact service center
- 24E: Refrigerator temperature sensor error - Contact service center
- 84E: Communication error between boards - Reset power, contact service
- 85E: Ice maker communication error - Reset ice maker, check connections
- 90E: Defrost sensor error - Contact service center
- RF: Water filter replacement reminder - Replace water filter
Manual Downloads
Current Model Manuals
RF28R7201SR
28.07 cu.ft. French Door
RF28R7351SG
28.07 cu.ft. Smart French Door
RF28T5501SR
28.17 cu.ft. French Door
RF28R7551SG
28.07 cu.ft. Chef Collection
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