RF4287 Samsung Refrigerator Service Manual

The Samsung RF4287 is a premium French door refrigerator with 4-door design, external water and ice dispenser, twin cooling plus system, digital inverter compressor, LED lighting, and advanced temperature management. This service manual covers technical specifications, installation procedures, troubleshooting, maintenance, and repair guidelines for certified technicians.

1. Product Overview 2. Technical Specifications 3. Installation Requirements 4. Control Panel Operation 5. Component Locations 6. Disassembly Procedures 7. Troubleshooting Guide 8. Error Code Diagnostics 9. Maintenance Schedule 10. Parts Replacement 11. Safety Precautions

Product Overview

The RF4287 features French door design with bottom freezer, external ice and water dispenser, and advanced cooling technology.

FeatureDescription
Capacity28 cubic feet total capacity
Doors4-door French door design
Cooling SystemTwin Cooling Plus with dual evaporators
CompressorDigital Inverter Compressor
Ice SystemExternal ice and water dispenser
ShelvesTempered glass shelves, adjustable
LightingLED interior lighting
ControlsDigital temperature control panel
FinishStainless steel exterior
Warranty10-year compressor warranty

Technical Specifications

Installation Requirements

Proper installation is critical for optimal performance and energy efficiency.

  1. Clearance: Allow 2" clearance at back, 1" at sides, and 4" at top for ventilation.
  2. Leveling: Adjust front leveling legs to ensure unit is level side-to-side and tilted slightly backward.
  3. Water Connection: Connect to cold water line with 1/4" copper tubing, maximum length 20 feet.
  4. Electrical: Dedicated 115V, 15A grounded outlet required.
  5. Door Swing: Ensure adequate clearance for all doors to open fully.

WARNING! Do not install near heat sources. Ensure proper ventilation to prevent compressor overheating.

Control Panel Operation

Digital control panel located on the refrigerator door provides complete temperature management.

Buttons: Power Freeze, Power Cool, Fridge Temp, Freezer Temp, Ice Type, Lock, Filter Reset.

Temperature Settings: Refrigerator 34°F to 46°F, Freezer -8°F to 8°F. Power Freeze: Rapid freezing for 72 hours. Power Cool: Rapid cooling for 3 hours. Ice Type: Cubed or crushed ice selection. Child Lock: Prevents accidental setting changes. Filter Reset: Reset after water filter replacement.

Component Locations

Major components and their locations for service access.

  1. Compressor: Rear bottom, accessible from back panel
  2. Evaporator Fans: Refrigerator and freezer compartments
  3. Condenser Coils: Rear bottom, behind kickplate
  4. Control Board: Top rear of refrigerator compartment
  5. Water Valve: Rear bottom left
  6. Ice Maker: Freezer door
  7. Temperature Sensors: Multiple locations throughout unit
  8. Defrost Heater: Behind freezer evaporator cover

Tip: Always disconnect power before accessing electrical components.

Disassembly Procedures

Step-by-step disassembly for component access and replacement.

  1. Door Removal: Remove hinge covers, disconnect wiring harnesses, lift doors off hinges.
  2. Control Panel: Remove screws from inside trim, disconnect ribbon cables.
  3. Evaporator Cover: Remove screws, carefully detach cover from freezer compartment.
  4. Compressor Access: Remove rear service panel, discharge refrigerant if required.
  5. Water Dispenser: Remove dispenser cover, disconnect water lines and electrical connections.
  6. Ice Maker: Remove mounting screws, disconnect water supply and electrical connections.

WARNING! Certified technicians only. Refrigerant handling requires EPA certification.

Troubleshooting Guide

SymptomPossible CauseCorrective Action
Refrigerator not coolingCompressor, thermostat, or defrost systemCheck compressor operation, test temperature sensors, verify defrost cycle
Water dispenser not workingWater filter, valve, or line obstructionReplace water filter, test water valve, check for kinked lines
Ice maker not producing iceWater supply, mold heater, or motorCheck water inlet, test mold heater, verify motor operation
Excessive frost in freezerDefrost system failureTest defrost heater, thermostat, and control board
Unusual noisesFan motors, compressor, or loose partsInspect evaporator fans, check compressor mounts, tighten components

Error Code Diagnostics

Digital display shows error codes for system diagnostics.

Error CodeDescriptionSolution
22E / 23EFreezer sensor errorReplace freezer temperature sensor
24E / 25ERefrigerator sensor errorReplace refrigerator temperature sensor
26EAmbient sensor errorReplace ambient temperature sensor
27EDefrost sensor errorReplace defrost temperature sensor
30E / 31EIce room sensor errorReplace ice room temperature sensor
32ECommunication errorCheck main PCB and display PCB connections
5C / 5DIce maker communication errorCheck ice maker wiring and connections

Maintenance Schedule

Regular maintenance ensures optimal performance and longevity.

CAUTION! Always disconnect power before performing maintenance.

Parts Replacement

Common replacement parts and procedures.

  1. Water Filter: HAF-CIN/EXP, replace every 6 months
  2. Ice Maker: Complete assembly or individual components
  3. Temperature Sensors: Various locations throughout unit
  4. Evaporator Fans: Refrigerator and freezer compartments
  5. Door Gaskets: Complete magnetic seal replacement
  6. Control Board: Main PCB or display PCB
  7. Compressor: Digital inverter compressor with mounting kit

Note: Use genuine Samsung parts for optimal performance and warranty coverage.

Safety Precautions

Critical safety information for service technicians.

Emergency Service: 1-800-SAMSUNG (1-800-726-7864)

Technical Support: www.samsung.com/support

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