RF34H9960S4/AA Samsung Refrigerator Manual

The Samsung RF34H9960S4/AA is a 34 cubic foot 4-Door French Door Refrigerator with Family Hub technology, dual cooling systems, twin cooling plus, external water and ice dispenser, metal cooling, flexzone drawer, and smart home connectivity. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting to Smart Features 7. Using the Family Hub 8. Food Storage Tips 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: 4-Door French Door design, Family Hub touchscreen, external water/ice dispenser, flexzone drawer, twin cooling plus system.

Feature	Description
Family Hub	21.5" touchscreen with smart features and connectivity
Twin Cooling Plus	Dual evaporators for optimal humidity control
FlexZone Drawer	Convertible temperature zone for various storage needs
Metal Cooling	Enhanced cooling performance with metal back panel
External Dispenser	Water and ice dispenser on the door
SmartThings	WiFi connectivity for smart home integration
Power Freeze	Rapid freezing function
Power Cool	Quick cooling function
Energy Saving	Eco-friendly operation modes
Door Alarm	Alerts when door is left open

Installation

Unpack and inspect contents. Position refrigerator in desired location.

Remove all packaging materials and protective tape.
Ensure proper clearance: 2 inches at back, 1 inch at sides, 4 inches at top.
Level the refrigerator using adjustable front legs.
Connect water line for ice maker and water dispenser.
Plug into dedicated 120V AC power outlet.

WARNING! Refrigerator is heavy; use two people for moving and installation. Ensure proper ventilation clearance.

First-Time Setup

Power on refrigerator; allow 24 hours for temperature stabilization.

Initial cooling: Set temperatures to recommended settings (37°F fridge, 0°F freezer).
Connect to WiFi: Use Family Hub to connect to home network.
Set up SmartThings: Download app and pair with refrigerator.
Configure ice maker: Ensure water line is connected and ice maker is turned on.
Adjust shelves and drawers according to storage needs.

CAUTION! Do not load food until temperature indicators show proper cooling.

Specifications

Capacity: 34 cubic feet total
Dimensions: 70.75" H x 36.375" W x 34.875" D
Doors: 4-Door French Door design
Color: Stainless Steel (RF34H9960S4/AA)
Cooling System: Twin Cooling Plus with dual evaporators
Water Filter: DA29-00020B (replace every 6 months)
Energy Star: Yes, ENERGY STAR certified
Warranty: 1 year parts and labor, 10 years sealed system
Power Source: 120V AC, 60Hz

Controls and Settings

Access controls via Family Hub touchscreen or external control panel.

Temperature Controls: Fridge (33-45°F), Freezer (-8 to 5°F), FlexZone (-8 to 41°F)

Special Modes: Power Freeze, Power Cool, Energy Saving, Vacation Mode

Family Hub Features: Calendar, Notes, Weather, Music, TV Mirroring, Food Management

Ice Maker Settings: Ice type (cubed/crushed), ice maker on/off

Door Alarm: Enable/disable door open alarm

Connecting to Smart Features

Connect refrigerator to home network and SmartThings ecosystem.

Enable WiFi on Family Hub touchscreen.
Select home network and enter password.
Download SmartThings app on mobile device.
Follow app instructions to add refrigerator to account.
Configure notifications and remote controls.

Tip: Ensure strong WiFi signal near refrigerator location for optimal performance.

Using the Family Hub

The 21.5" touchscreen provides multiple smart features.

Food Management: Track expiration dates, create shopping lists.
Entertainment: Stream music, mirror TV content.
Family Coordination: Shared calendar, notes, photo gallery.
Smart Home Control: View compatible cameras, control connected devices.
Voice Control: Compatible with Bixby and other voice assistants.
Recipe Search: Find recipes based on ingredients in refrigerator.

WARNING! Keep liquids away from touchscreen. Use only soft, dry cloth for cleaning.

Food Storage Tips

Optimize food freshness with proper storage techniques.

Dairy: Store in main compartment, not door shelves
Meat: Use meat drawer or lower shelves
Vegetables: Use crisper drawers with humidity control
Beverages: Door shelves for frequently accessed drinks
Leftovers: Store in airtight containers on middle shelves
Freezer: Use freezer baskets for organization

CAUTION! Do not overload shelves. Allow air circulation for proper cooling.

Care & Cleaning

Regular maintenance ensures optimal performance and longevity.

Interior: Clean with baking soda solution (2 tbsp per quart water)
Exterior: Use stainless steel cleaner for exterior surfaces
Shelves: Remove and wash with mild detergent
Condenser Coils: Vacuum every 6 months
Water Filter: Replace every 6 months or 300 gallons
Ice Maker: Clean every 3-6 months

CAUTION! Unplug before cleaning. Never use abrasive cleaners on surfaces.

Regulatory Information

UL Listed: Complies with UL Standard 250. Energy Star: Meets ENERGY STAR requirements for energy efficiency. FCC Part 15: Class B digital device. California Proposition 65 Warning. For support, visit www.samsung.com or contact 1-800-SAMSUNG. Model RF34H9960S4/AA manufactured by Samsung Electronics America, Inc.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Refrigerator not cooling	Power/thermostat	Check power connection; ensure temperature settings correct; allow 24 hours for initial cool down.
Water dispenser not working	Filter/water line	Replace water filter; check water line connection; ensure water supply valve is open.
Ice maker not producing ice	Temperature/filter	Ensure freezer at 0°F; replace water filter; check for ice jams.
Family Hub not connecting	WiFi/software	Check WiFi connection; restart Family Hub; update software.
Excessive frost in freezer	Door seal/temperature	Check door seals; ensure proper closing; avoid frequent door openings.
Unusual noises	Installation/ice maker	Ensure level installation; check for loose parts; ice maker cycle noises are normal.

Reset: Hold Power Freeze and Power Cool buttons simultaneously for 10 seconds.

Service: 1-800-SAMSUNG; www.samsung.com/support