Refrigerator Repair Manual PDF for Samsung

Service Manual & Troubleshooting Guide

Samsung Refrigerator Series

Installation Guide

Tools Needed:

  • Adjustable wrench
  • Level
  • Screwdrivers (flat and Phillips)
  • Pliers
  • Tape measure
  • Vacuum cleaner

Step-by-Step Installation

  1. Choose Installation Location: Select a location with proper ventilation, away from heat sources and direct sunlight on a solid, level floor.
  2. Remove Packaging Materials: Remove all shipping materials, protective films, and transit bolts from the refrigerator.
  3. Level the Refrigerator: Adjust the leveling legs to ensure the refrigerator is perfectly level from front to back and side to side.
  4. Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only dedicated outlet. Do not use an extension cord.
  5. Clearance Check: Ensure proper clearance (minimum 2 inches) on all sides for adequate ventilation.
  6. Initial Setup: Allow the refrigerator to stand upright for 4 hours before plugging in to stabilize refrigerant.
  7. Test Run: Turn on the refrigerator and allow it to run for 24 hours to reach optimal temperature before loading food.
Warning: All installations must be performed by a qualified technician to ensure proper operation and maintain warranty coverage.

Specifications

Model Series RF28R7201SR/AA
Type French Door Refrigerator
Color Stainless Steel / Black Stainless
Total Capacity 28 cu. ft.
Fresh Food Capacity 18.6 cu. ft.
Freezer Capacity 9.4 cu. ft.
Noise Level 39 dB
Control Type Digital Touch Controls with LCD Display
Energy Rating ENERGY STAR® Certified
Annual Energy Consumption 608 kWh/year
Power Requirements 115V, 60Hz, 15A
Dimensions (HxWxD) 70.75 x 35.75 x 36.25 inches
Weight 326 lbs
Defrost System Auto Defrost

Warranty Information

  • Full Warranty: 1 year parts and labor
  • Sealed System Warranty: 5 years on compressor and parts
  • Digital Inverter Compressor: 10 years limited warranty
  • Additional Coverage: Optional extended warranty available

For warranty service, contact Samsung Customer Service at 1-800-SAMSUNG or visit Samsung.com

Key Features

Digital Inverter Compressor

Samsung's advanced Digital Inverter Compressor automatically adjusts cooling speed to maintain optimal temperature with greater energy efficiency and quieter operation.

Twin Cooling Plus™

Dual evaporators maintain ideal humidity levels in both the refrigerator and freezer compartments, keeping food fresher longer while preventing odor transfer.

FlexZone Drawer

Convertible temperature drawer that can be used as a refrigerator or freezer, providing flexible storage options for different food types and occasions.

External Water & Ice Dispenser

Convenient external dispenser provides filtered water and ice without opening the doors, helping to maintain consistent internal temperatures.

SmartThings Technology

Wi-Fi enabled for remote monitoring and control via smartphone app, allowing temperature adjustments, diagnostics, and energy usage monitoring.

Metal Cooling

Advanced metal back panel provides faster and more even cooling throughout the refrigerator compartment, maintaining consistent temperatures.

Cooling Technology Explained

Precise Temperature Control

Digital sensors maintain exact temperatures within ±0.5°F for optimal food preservation

Multi-Air Flow

Multiple vents distribute cool air evenly throughout all compartments

Power Freeze

Rapid freezing function that lowers freezer temperature quickly to preserve food quality

Power Cool

Quick cooling feature that rapidly chills the refrigerator compartment when needed

Vacation Mode

Energy-saving mode that maintains minimal cooling while you're away

Sabbath Mode

Special setting that disables lights and sounds for religious observance

Troubleshooting

Problem Possible Cause Solution
Refrigerator not cooling Power issue, dirty condenser coils, faulty compressor Check power supply, clean condenser coils, verify compressor operation
Water dispenser not working Frozen water line, clogged filter, water supply issue Check for frozen lines, replace water filter, verify water supply
Ice maker not producing ice Water supply issue, frozen fill tube, faulty ice maker Check water supply, defrost fill tube, test ice maker operation
Unusual noises Fan obstruction, compressor issues, loose parts Check for obstructions, inspect compressor, tighten loose components
Excessive frost buildup Door seal issues, frequent door openings, defrost system failure Check door seals, minimize door openings, test defrost system
Water leakage Clogged defrost drain, damaged water lines, improper installation Clear defrost drain, inspect water lines, verify proper installation

Error Codes

  • 22E / 23E: Freezer sensor error - Check freezer temperature sensor
  • 24E: Fridge sensor error - Check refrigerator temperature sensor
  • 25E: Defrost sensor error - Check defrost temperature sensor
  • 26E: Ice room sensor error - Check ice maker temperature sensor
  • 30E / 31E: Communication error - Check main control board connections
  • 32E: Motor control error - Check inverter compressor operation
  • 84E: Ice maker communication error - Check ice maker connections
  • 90E: Water supply error - Check water line and pressure

Manual Downloads

Current Model Manuals

RF28R7201SR

28 cu.ft. French Door Refrigerator

RF23R6201SR

23 cu.ft. French Door Refrigerator

RS27T5561SR

27 cu.ft. Side by Side Refrigerator

RF22R7351SG

22 cu.ft. 4-Door Flex Refrigerator

Popular Previous Models

RF260BEAESR

26 cu.ft. French Door Refrigerator

RF4287HARS

28 cu.ft. French Door Refrigerator

RSG307AARS

30 cu.ft. Side by Side Refrigerator

RF267AERS

26.7 cu.ft. French Door Refrigerator

Note: For models not listed here, please visit the Samsung Support Website for complete documentation.