Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Tape measure
- Water line kit (if connecting to water supply)
Step-by-Step Installation
- Choose Installation Location: Select a location with proper clearance (at least 2 inches on sides and back, 4 inches on top) on a solid, level floor.
- Remove Packaging Materials: Remove all shipping materials, tapes, and protective films from the refrigerator.
- Level the Refrigerator: Adjust the leveling legs to ensure the refrigerator is level from front to back and side to side for proper door operation.
- Connect Water Supply: Connect water supply line to the water inlet valve for ice maker and water dispenser (if applicable).
- Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only outlet. Do not use an extension cord.
- Initial Setup: Allow refrigerator to stand upright for 4 hours before plugging in. Set temperature controls to recommended settings.
- Test Operation: Check that compressor runs, lights work, and water/ice functions operate properly (if applicable).
Specifications
| Model Series | RF28R7351SG |
| Type | French Door Refrigerator |
| Color | Stainless Steel |
| Total Capacity | 28 cu. ft. |
| Fresh Food Capacity | 18.6 cu. ft. |
| Freezer Capacity | 9.4 cu. ft. |
| Control Type | Digital Touch Controls |
| Energy Rating | ENERGY STAR® Certified |
| Annual Energy Use | 608 kWh/year |
| Power Requirements | 115V, 60Hz, 15A |
| Dimensions (HxWxD) | 70.75 x 35.75 x 34.5 inches |
| Weight | 328 lbs |
| Ice Maker | Twin Cooling Plus™ |
Warranty Information
- Full Warranty: 1 year parts and labor
- Sealed System Warranty: 5 years on compressor and cooling system
- Additional Coverage: Optional extended warranty available
For warranty service, contact Samsung Customer Service at 1-800-SAMSUNG or visit Samsung.com
Key Features
Twin Cooling Plus™
Dual evaporators maintain optimal humidity levels in both the refrigerator and freezer compartments, keeping food fresher longer while preventing odor transfer.
FlexZone Drawer
Convertible temperature drawer that can be used as a refrigerator, freezer, or chill zone for beverages, providing flexible storage options.
External Water & Ice Dispenser
Convenient external dispenser provides filtered water and ice without opening the doors, helping to maintain consistent internal temperatures.
Food ShowCase Doors
InstaView™ door-in-door design allows you to see inside without opening the door, reducing cold air loss and energy consumption.
SmartThings Technology
Wi-Fi enabled for remote control via smartphone app, allowing you to monitor temperature, adjust settings, and receive alerts.
Metal Cooling
Advanced cooling technology that uses metal plates to evenly distribute cold air throughout the refrigerator, maintaining consistent temperatures.
Temperature Zones Explained
Fresh Food Zone
Main compartment maintained at 37°F (3°C) for optimal food preservation
Freezer Zone
Maintained at 0°F (-18°C) for long-term frozen food storage
FlexZone Drawer
Adjustable from 30°F to 41°F (-1°C to 5°C) for versatile storage needs
Crisper Drawers
Humidity-controlled compartments for fruits and vegetables
Door Bins
Adjustable temperature zones for beverages and condiments
Meat Locker
Special compartment maintained at near-freezing temperatures
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Refrigerator not cooling | Power issue, temperature settings incorrect | Check power supply, verify temperature settings are correct |
| Excessive frost in freezer | Door not sealing properly, frequent door openings | Check door seals, reduce door openings, defrost if necessary |
| Water dispenser not working | Water supply issue, clogged filter | Check water supply, replace water filter if needed |
| Ice maker not producing ice | Water supply issue, ice maker turned off | Check water supply, ensure ice maker is activated |
| Unusual noises | Normal operation sounds, items vibrating | Identify noise type, ensure items are not touching interior walls |
| Water leaking | Clogged defrost drain, water line connection | Check defrost drain, inspect water line connections |
Error Codes
- 22E / 23E: Freezer sensor error - Contact service center
- 24E: Refrigerator sensor error - Contact service center
- 25E: Defrost sensor error - Contact service center
- 26E: Ice room sensor error - Contact service center
- 27E: Ambient sensor error - Contact service center
- 84E: Communication error - Power cycle refrigerator
Manual Downloads
Current Model Manuals
RF28R7351SG
28 cu. ft. French Door
RF23R6201SR
23 cu. ft. French Door
RF26R7201SG
26 cu. ft. Smart Refrigerator
RF22N9781SG
22 cu. ft. 4-Door Flex
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