Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Tape measure
- Water line kit (if connecting to water supply)
Step-by-Step Installation
- Choose Installation Location: Select a location with proper ventilation, away from heat sources and direct sunlight on a solid, level floor.
- Remove Packaging Materials: Remove all shipping materials, protective films, and tape from the refrigerator.
- Level the Refrigerator: Adjust the leveling legs to ensure the refrigerator is level from front to back and side to side for proper door operation.
- Connect Water Supply (if applicable): Connect water line to the water inlet valve for ice maker and water dispenser. Use only new, approved water lines.
- Electrical Connection: Connect to a properly grounded 120V, 60Hz, dedicated outlet. Do not use an extension cord.
- Clearance Check: Ensure proper clearance around the refrigerator for ventilation and door opening.
- Initial Setup: Allow the refrigerator to stand upright for 2-4 hours before plugging in. Set temperature controls and run initial ice maker cycle.
Specifications
| Model Series | RF28R7351SG |
| Type | French Door Refrigerator |
| Color | Stainless Steel / Black Stainless |
| Total Capacity | 28 cu. ft. |
| Fresh Food Capacity | 18.6 cu. ft. |
| Freezer Capacity | 9.4 cu. ft. |
| Noise Level | 39 dB |
| Control Type | Digital Touch Controls with LCD Display |
| Energy Rating | ENERGY STAR® Certified |
| Annual Energy Consumption | 608 kWh/year |
| Power Requirements | 115V, 60Hz, 15A |
| Dimensions (HxWxD) | 70 x 36 x 35 inches |
| Weight | 328 lbs |
Warranty Information
- Full Warranty: 1 year parts and labor
- Sealed System Warranty: 5 years on compressor and related parts
- Additional Coverage: Optional extended warranty available
For warranty service, contact Samsung Customer Service at 1-800-SAMSUNG or visit Samsung.com
Key Features
Twin Cooling Plus™
Dual evaporators maintain optimal humidity levels in both the refrigerator and freezer compartments, keeping food fresher longer while preventing odor transfer.
Digital Inverter Compressor
The advanced digital inverter compressor provides precise temperature control, reduces energy consumption, and operates more quietly with a 20-year warranty.
FlexZone™ Drawer
Convertible temperature drawer that can be used as a refrigerator, freezer, or beverage center with four different temperature settings.
Metal Cooling
Enhanced cooling technology that uses metal plates to quickly absorb and evenly distribute cold air throughout the refrigerator compartment.
Family Hub™
Smart 21.5-inch touchscreen that lets you manage groceries, stream entertainment, view interior cameras, and control smart home devices.
AutoFill Water Pitcher
Built-in water dispenser automatically fills your pitcher with filtered water, eliminating spills and overflows.
Advanced Cooling Technology
Precise Temperature Control
Maintains consistent temperatures within ±0.5°F for optimal food preservation
Multi-Air Flow
Multiple vents distribute cold air evenly throughout all compartments
Holiday Mode
Energy-saving mode for extended absences while keeping freezer operational
Power Cool & Power Freeze
Rapid cooling functions to quickly chill new items
Energy Saving Mode
Optimizes energy consumption during off-peak hours
Sabbath Mode
Disables controls and lights for religious observance
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Refrigerator not cooling | Power issue, dirty condenser coils, thermostat setting | Check power supply, clean condenser coils, verify temperature settings |
| Water dispenser not working | Clogged filter, frozen water line, water supply issue | Replace water filter, check for frozen lines, verify water supply |
| Ice maker not producing ice | Water supply issue, clogged filter, frozen mechanism | Check water line, replace filter, reset ice maker |
| Unusual noises | Fan obstruction, compressor issues, ice buildup | Check for obstructions, listen for compressor, defrost if needed |
| Water leakage | Clogged defrost drain, damaged water line, improper leveling | Clear defrost drain, check water connections, level refrigerator |
| Excessive frost buildup | Door seal issue, frequent door opening, defrost system failure | Check door seals, reduce door openings, service defrost system |
Error Codes
- 22E / 23E: Freezer temperature sensor error - Check sensor connection
- 31E / 32E: Refrigerator temperature sensor error - Check sensor connection
- 84E: Communication error - Power cycle refrigerator
- 91E: Ice maker communication error - Reset ice maker
- 5C: Defrost heater error - Check defrost system
- 9C: Ice maker motor error - Reset or replace ice maker
Manual Downloads
Current Model Manuals
RF28R7351SG
28 cu.ft. Family Hub 4-Door
RF23R6201SR
23 cu.ft. 3-Door French Door
RF26R7201SG
26 cu.ft. FlexZone 4-Door
RF18R7201SG
18 cu.ft. Counter Depth
Popular Previous Models
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