Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Tape measure
- Water line kit (for ice maker models)
Step-by-Step Installation
- Choose Installation Location: Select a location with proper ventilation, away from heat sources and direct sunlight.
- Remove Packaging Materials: Remove all shipping materials, protective films, and transit bolts from the refrigerator.
- Level the Refrigerator: Adjust the leveling legs to ensure the refrigerator is perfectly level from front to back and side to side.
- Connect Water Supply: For ice maker and water dispenser models, connect the water line using the provided kit.
- Electrical Connection: Plug into a dedicated 115V, 60Hz grounded electrical outlet. Do not use an extension cord.
- Clearance Check: Ensure proper clearance around the refrigerator for door opening and ventilation.
- Initial Setup: Allow the refrigerator to stand upright for 2-4 hours before turning on. Set initial temperature controls.
Specifications
| Model Series | RF28R7201SR/AA |
| Type | French Door Refrigerator |
| Color | Stainless Steel / Black Stainless |
| Total Capacity | 28 cu. ft. |
| Fresh Food Capacity | 18.6 cu. ft. |
| Freezer Capacity | 9.4 cu. ft. |
| Control Type | Digital Touch Controls |
| Energy Rating | ENERGY STAR® Certified |
| Annual Energy Use | 686 kWh |
| Power Requirements | 115V, 60Hz, 15A |
| Dimensions (HxWxD) | 70.75 x 36.375 x 34.875 inches |
| Weight | 326 lbs |
Warranty Information
- Full Warranty: 1 year parts and labor
- Sealed System Warranty: 5 years on compressor and parts
- Additional Coverage: Optional extended warranty available
For warranty service, contact Samsung Customer Service at 1-800-SAMSUNG or visit Samsung.com
Key Features
Twin Cooling Plus™
Dual evaporators maintain optimal humidity levels in both the refrigerator and freezer compartments, keeping food fresher longer.
FlexZone Drawer
Convertible temperature drawer that can be used as a refrigerator, freezer, or beverage center depending on your needs.
External Water & Ice Dispenser
Convenient external dispenser provides filtered water and ice without opening the doors, helping to maintain temperature.
CoolSelect Pantry
Temperature-controlled zone that keeps items like meats and cheeses at ideal temperatures for extended freshness.
SmartThings Technology
Wi-Fi enabled for remote monitoring and control via smartphone app, allowing temperature adjustments and receiving alerts.
Metal Cooling
Advanced cooling technology that uses metal plates to quickly chill items and maintain consistent temperatures.
Temperature Zones Explained
Fresh Food Section
Maintains 37°F (3°C) for optimal food preservation and freshness
Freezer Section
Maintains 0°F (-18°C) for long-term frozen food storage
FlexZone Drawer
Adjustable from 30°F to 41°F (-1°C to 5°C) for versatile storage
CoolSelect Pantry
Maintains specific temperatures for deli items and meats
Door Storage
Adjustable bins for beverages and condiments
Crisper Drawers
Humidity-controlled for fruits and vegetables
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Refrigerator not cooling | Power issue, temperature settings, dirty condenser coils | Check power supply, adjust temperature settings, clean condenser coils |
| Ice maker not working | Water supply issue, ice maker turned off, clogged filter | Check water line, ensure ice maker is on, replace water filter |
| Water dispenser not working | Clogged filter, frozen water line, water pressure issue | Replace water filter, check for frozen lines, verify water pressure |
| Unusual noises | Normal operation sounds, items vibrating, condenser fan | Identify noise source, secure items, check for obstructions |
| Excessive frost buildup | Door not sealing, frequent door openings, humid environment | Check door seals, reduce door openings, defrost if needed |
| Display panel not working | Power surge, control board issue, child lock activated | Reset power, check child lock settings, contact service |
Error Codes
- 22E / 23E: Freezer temperature sensor error - Contact service center
- 24E: Refrigerator temperature sensor error - Contact service center
- 31E: Ice room temperature sensor error - Contact service center
- 32E: Defrost temperature sensor error - Contact service center
- 84E: Communication error - Reset power, contact service if persists
- 90E: Ice maker communication error - Reset ice maker, contact service
Manual Downloads
Current Model Manuals
RF28R7201SR
28 cu. ft. 4-Door Flex Refrigerator
RF23R6201SR
23 cu. ft. French Door Refrigerator
RF22R7201SR
22 cu. ft. Smart Refrigerator
RF18A5101SR
18 cu. ft. Counter Depth Refrigerator
Popular Previous Models
RF260BEAESR
26 cu. ft. French Door Refrigerator
RF4287HARS
28 cu. ft. 4-Door Refrigerator
RF263TEAESG
26 cu. ft. Touch Screen Refrigerator
RF217ACPN
21 cu. ft. French Door Refrigerator